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AI Feedback and workplace social support: a study of gig workers in Japan

How AI feedback shapes workplace social support perception: a randomized controlled trial in Japan

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ISRCTN
Registry ID
ISRCTN10031278
Enrollment
130
Registered
2026-05-08
Start date
2025-05-02
Completion date
Unknown
Last updated
2026-05-19

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Occupational mental health and social support in the gig economy workforce Mental and Behavioural Disorders

Interventions

Participants were randomly assigned (1:1 ratio) to one of two conditions, with stratification by age group, sex, and type of gig work. Allocation was determined by a computer-generated random sequence
all interactions proceeded autonomously between the AI and participants. Full system prompts in both Japanese and English are publicly available on the Open Science Framework.

Sponsors

Kyoto University
Lead Sponsor

Eligibility

Sex/Gender
All
Age
18 Years to 64 Years

Inclusion criteria

Inclusion criteria: 1. Adults registered as workers on the Lancers crowdsourcing platform in Japan 2. Currently engaged in gig work at least once per week 3. Able to read, understand, and respond to survey items in Japanese 4. Provided informed consent for participation, including consent for data use in academic publications and for interactions with AI chatbots 5. Successfully completed the screening survey including attention check items

Exclusion criteria

Exclusion criteria: 1. Provided duplicate responses to the screening survey 2. Completed the screening survey in substantially shorter time than reasonably expected (suggesting careless responding) 3. Showed high rates of missing data on the screening survey 4. Failed attention check items embedded in the screening survey

Countries

Japan

Contacts

Public ContactYasushi Watanabe
yasushi.watanabe.77@gmail.com+81(0)8050285618

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: May 22, 2026