Making the most of the out-patient consultation: a randomised controlled study to evaluate the use of patient lists

Status

Active, not recruiting

Phases

Unknown

Study type

Interventional

Source

ISRCTN

Registry ID

ISRCTN04884421

Enrollment

1077

Registered

2004-01-23

Start date

1997-02-01

Completion date

Unknown

Last updated

2015-01-13

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Service provision

Interventions

Sending a help card and accompanying letter to out-patients before their first appointment.

Eligibility

Sex/Gender

All

Inclusion criteria

Inclusion criteria: 1. Patients over the age of 16 2. New referrals 3. Referred by a participating GP for a gynaecology, dermatology or orthopaedics apppointment

Exclusion criteria

Exclusion criteria: 1. Patients under the age of 16 2. Repeat referrals 3. Patients not referred by a participating GP for a gynaecology, dermatology or orthopaedics apppointment

Design outcomes

Primary

Measure	Time frame
The help card and accompanying letter help patients to focus on what they wanted to find out during their first out-patient appointment.	—

Secondary

Measure	Time frame
1. The help card and letter give patients 'permission' to ask questions 2. The help card and letter encourage patients to prepare questions in advance 3. The help card helps patients to remember questions during the consultation	—

Countries

United Kingdom

Outcome results

None listed

Source: ISRCTN (via WHO ICTRP) · Data processed: Feb 4, 2026