Effect of presence of a welcome nurse.
Conditions
Interventions
Intervention 1: Control group: In the hospital designated as the control, patients and their companions are asked to complete the study tools after obtaining informed consent. The above process will c
Sponsors
Tehran University of Medical Sciences
Eligibility
Sex/Gender
All
Age
18 Years to 60 Years
Inclusion criteria
Inclusion criteria: Age between 18 and 60 years Leave the hospital after triage and before the emergency physician visit Leave the emergency department with self discharge
Exclusion criteria
Exclusion criteria: Not having a diagnosed psycho-cognitive disorder based on the patient's self-expression
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Index of discharge from the hospital, Left-Without-Being-Seen patients at emergency department. Timepoint: before and after the intervention. Method of measurement: The fish card related to personal satisfaction in the emergency department, which includes questions such as the shift to visit the hospital, the length of stay in the hospital, the amount of personal satisfaction in three shifts, the shift leaving the hospital, the reason for personal satisfaction, etc. | — |
Secondary
| Measure | Time frame |
|---|---|
| Level of satisfaction. Timepoint: Before and after the intervention. Method of measurement: A 20-question short scale questionnaire of satisfaction with emergency department services, which includes questions about patients' satisfaction of the emergency department. | — |
Countries
Iran (Islamic Republic of)
Contacts
Public ContactMohammad, Hajipour
Tehran University of Medical Sciences
Outcome results
None listed