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The effect of empowerment program on nursing service quality

Study of The effect of educational-based empowerment program on the quality of nursing services in dialysis department

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
IRCT
Registry ID
IRCT20170806035532N2
Enrollment
150
Registered
2018-03-18
Start date
2017-02-03
Completion date
Unknown
Last updated
2018-03-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Quality of Nursing Services.

Interventions

The present study is a semi-experimental design with pre-test and post-test design. The intervention group includes nurses working in the dialysis department, which are educational-based empowerment s

Sponsors

Zanjan University of Medical Sciences
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: Be alert able to answer the questions spontaneously or by the researcher It has been dialysed at least three times per week for at least one month In the past three months, another intervention has not been received by other researchers Satisfaction to participate in the research

Exclusion criteria

Exclusion criteria: Reduced consciousness To withdraw from the research The doctor orders the discharge from the dialysis unit Die

Design outcomes

Primary

MeasureTime frame
The quality of nursing services based on the dimensions of the SERVQUAL (Service Quality) questionnaire. Timepoint: Before intervention and one month after intervention. Method of measurement: SERVQUAL questionnaire.

Countries

Iran (Islamic Republic of)

Contacts

Public Contactzeynab bakhteari

Zanjan University of Medical Sciences

info@zums.ac.ir+98 24 3342 0651

Outcome results

None listed

Source: IRCT (via WHO ICTRP) · Data processed: Feb 4, 2026