The effectiveness of communication skills training on communication skills rate, quality of care, self-efficacy and job satisfaction of nurses in hospitals of Tabriz city,2012.

Status

Active, not recruiting

Phases

Phase 2

Study type

Interventional

Source

IRCT

Registry ID

IRCT201202186834N2

Enrollment

Unknown

Registered

2012-03-18

Start date

2012-03-10

Completion date

Unknown

Last updated

2018-02-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Condition 1: Quality of care. Condition 2: Communication skills. Condition 3: Job satisfaction. Healthy person accompanying sick pers Problem related to primary support group, unspecified Other physical and mental strain related to work

Interventions

Intervention 1: Intervention group: communication skills will be taught by the researcher. The difference of pre-test and post-test are measured and are compared with each other. Intervention 2: Contr

Intervention group: communication skills will be taught by the researcher. The difference of pre-test and post-test are measured and are compared with each other.

Control group: this group did not receive any intervention. The differences of communication skills of pre-test and post-test are measured and are compared with each other.

Eligibility

Sex/Gender

All

Age

20 Years to 65 Years

Inclusion criteria

Inclusion criteria: Inclusion criteria: having a bachelor or master degree in nursing; having consent for participating in this study; having at least one year work experience in surgical and Internal wards. Exclusion criteria: not giving consent for participating in the study; working in other ward such as intensive care unit (ICU, CCU) and operation room; having a managing responsibility in hospital ( such as head nurse and director of nursing services).

Exclusion criteria

Exclusion criteria:

Design outcomes

Primary

Measure	Time frame
Communication skills. Timepoint: First by pretest and two month later by post test. Method of measurement: Communication skills questionnaire.;Quality of care. Timepoint: First by pretest and two month later by post test. Method of measurement: Quality of care questionnaire.;Job satisfaction. Timepoint: First by pretest and two month later by post test. Method of measurement: Job satisfaction questionnaire.;Self-efficacy. Timepoint: First by pretest and two month later by post test. Method of measurement: Self-efficacy questionnaire.	—

Measure

Time frame

Communication skills. Timepoint: First by pretest and two month later by post test. Method of measurement: Communication skills questionnaire.;Quality of care. Timepoint: First by pretest and two month later by post test. Method of measurement: Quality of care questionnaire.;Job satisfaction. Timepoint: First by pretest and two month later by post test. Method of measurement: Job satisfaction questionnaire.;Self-efficacy. Timepoint: First by pretest and two month later by post test. Method of measurement: Self-efficacy questionnaire.

—

Secondary

Measure	Time frame
Age. Timepoint: Pre test. Method of measurement: Personal- social questionnaire.;Gender. Timepoint: Pre test. Method of measurement: Personal- social questionnaire.;Job history. Timepoint: Pre test. Method of measurement: Personal- social questionnaire.;Marital status. Timepoint: Pre test. Method of measurement: Personal- social questionnaire.	—

Countries

Iran (Islamic Republic of)

Outcome results

None listed

Source: IRCT (via WHO ICTRP) · Data processed: Feb 4, 2026