Study does not focus on specific diseases/health issues.
Conditions
Interventions
Group 1: Less urgent patients are given the opportunity to perform a self-assessment of their symptoms at specially equipped terminals in the emergency department and - if recommended - to schedule an
Sponsors
Kassenärztliche Vereinigung Bayerns
Eligibility
Sex/Gender
All
Age
18 Years to No maximum
Inclusion criteria
Inclusion criteria: Self-referring persons of all genders, aged 18 years or older, Manchester Triage System categories green/blue.
Exclusion criteria
Exclusion criteria: Persons under 18 years, Manchester Triage System categories red/orange/yellow, pregnancy, inability to consent (e.g., dementia syndrome), insufficient knowledge of German, admissions, homelessness, occupation cooperative cases.
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Patient safety - The proportion of study participants, who revisit the emergency department within 72 hours after their initial visit, and for whom a medical evaluation identifies a health risk resulting from the previous triage decision | — |
Secondary
| Measure | Time frame |
|---|---|
| Patient Pathways - Proportion of study participants, who are referred from the terminal to the emergency department - Proportion of study participants, who are referred from the terminal to a cooperation practice or on-call practice - Proportion of study participants, who are referred from the terminal to a telemedicine consultation - Proportion of study participants whose arrival at a cooperation practice or on-call pracitce is confirmed - Proportion of study participants, who are referred from a cooperation practice to another specialty, including the reasons - Proportion of study participants who are admitted from a cooperation practice or on-call practice to an emergency department, including the reasons - Proportion of study participants, who return to an emergency department within 72 hours after the initial emergency department visit Relief Potential - Proportion of study participants, who are offered an appointment in the outpatient care setting at the terminal Demographic and Medical Characteristics of the Study Participants - Age groups - Gender - Primary/secondary complaints Demographic and Medical Characteristics of the Returnees in the Emergency Department - Age - Gender - Access route - Type of case (outpatient/inpatient) - Diagnoses - Diagnostic procedures - Therapeutic measures Time Intervals - Duration from the assessment at the terminal to the appointment in a cooperation practice or on-call practice - Duration of the self-assessment at the terminal - Duration until re-presentation at the emergency department (for returnees) Patient Acceptance and Satisfaction - Proportion of help-seekers, who consent to a referral into the outpatient care setting as part of the study - Acceptance and satisfaction with the referral into the outpatient care setting from the perspective of the study participants | — |
Countries
Germany
Contacts
Public ContactMichael Bayeff-Filloff
RoMed Klinikum Rosenheim
Outcome results
None listed