People who use the emergency department
Conditions
Interventions
Group 1: After informed consent and consent to participate in the study, a prospective patient survey is carried out. Consent is given by filling out the questionnaire in the ED waiting and treatment
Sponsors
Zentralinstitut für die kassenärztliche Versorgung in Deutschland
Eligibility
Sex/Gender
All
Inclusion criteria
Inclusion criteria: - Patients of full age or minors accompanied by a legal guardian/authorized representative - Patients with the categories blue, green, yellow and orange according to the Manchester Triage System or categories two to five according to the Emergency Severity Index - Self-presenting patients or patients hospitalized by ambulance - Patients or accompanying persons with sufficient knowledge of the German language
Exclusion criteria
Exclusion criteria: - Minor patients unaccompanied by a legal guardian/authorized representative - Patients with category red (emergency) according to the Manchester Triage System or category one (immediate life-saving treatment) according to the Emergency Severity Index - Patients unable to give informed consent (e. g. dementia, no legal guardian present) - Patients with insufficient knowledge of the German language
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| - Reasons for the ED consultation from the patient's perspective | — |
Secondary
| Measure | Time frame |
|---|---|
| - Medical and demographic characteristics of patients (symptoms, pain, subjective assessment of own urgency, age groups, gender, educational/employment status, migration background) - Access to the ED - Previous use of healthcare system - Publicity of 116117 - Patient willingness for a digital self-assessment and arrangement for a appointment in outpatient care | — |
Countries
Germany
Contacts
Public ContactDr. Dominik von Stillfried
Zentralinstitut für die kassenärztliche Versorgung in Deutschland
Outcome results
None listed