The study examines which factors influence the use of a patient portal and whether these factors change over time.
Conditions
Interventions
Group 1: Patients are surveyed in a standardized threefold cross-section (pre-post-post) regarding the use of a patient portal. In addition, patients are interviewed in a twofold cross-section (post-p
Sponsors
Institut für Medizinsoziologie, Versorgungsforschung und Rehabilitationswissenschaft
Eligibility
Sex/Gender
All
Age
18 Years to No maximum
Inclusion criteria
Inclusion criteria: Patients who receive inpatient or outpatient treatment in the three participating wards and physicians who work in the three participating wards
Exclusion criteria
Exclusion criteria: Age under 18 years Missing declaration of consent
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Usage of the Patient Portal in a double cross-section. Assessed 6 months and 12 months after the introduction of the patient portal via survey. | — |
Secondary
| Measure | Time frame |
|---|---|
| Patient empowerment of patients, surveyed in a standardized pre-post comparison. Operationalized via the Health Care Empowerment Inventory (HCEI) scale. | — |
Countries
Germany
Contacts
Public ContactFlorian Wurster
Institut für Medizinsoziologie, Versorgungsforschung und Rehabilitationswissenschaft
Outcome results
None listed