Improving the quality of medical care by overcoming language barriers in emergency medicine
Conditions
Interventions
Group 1: The use of the HYKIST system takes place in two phases in close succession. In the first phase, the patient (or caring parent) uses the EAA terminal immediately after his/her arrival, which c
Sponsors
Fraunhofer Institut für offene Kommunikationssysteme (FOKUS)
Eligibility
Sex/Gender
All
Inclusion criteria
Inclusion criteria: Vietnamese or Arabic as desired language of treatment, treatment in emergency department, consent given, able to read and write
Exclusion criteria
Exclusion criteria: cognitively impaired, without consciousness, under strong influence of alcohol or drugs, medical reasons (e.g. time-critical treatment)
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| The focus of the study is on aspects such as usability , implementability and feasibility of the intervention, user satisfaction and technology acceptance. For this purpose, the developed interfaces and additional devices (tablet or smartphone) are handed out to language mediators, patients, nurses, and physicians in an evaluation setting at the participating emergency rooms, and the users' interactions with the interfaces are evaluated. The survey is conducted with standardized survey instruments for technology acceptance and usability as well as accompanying interviews of the system users. In addition, the study serves to explore outcome parameters relevant to care for a later examination of effectiveness and, if necessary, cost-effectiveness. | — |
Countries
Germany
Contacts
Public ContactSascha Köpke
Institut für Pflegewissenschaft, Medizinische Fakultät und Uniklinik Köln, Universität zu Köln
Outcome results
None listed