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Evaluation of utilization, quality of care and patient satisfaction at the University Outpatient Clinic for Naturopathy at the location Mitte, Charité - Universitätsmedizin Berlin

Evaluation of utilization, quality of care and patient satisfaction at the University Outpatient Clinic for Naturopathy at the location Mitte, Charité - Universitätsmedizin Berlin - HSA-NHK CCM - Ambulanzevaluation

Status
Recruiting
Phases
Unknown
Study type
Observational
Source
DRKS
Registry ID
DRKS00031305
Enrollment
1000
Registered
2023-02-15
Start date
2023-02-27
Completion date
Unknown
Last updated
2025-04-07

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Diseases and complaints, which lead to the visit of the HSA-NHK CCM, f.e. z.B. M00-M99, C00-C97, I00-I99, E00-E90, G00-G99, K00-K93, R00-R99, F00-F99.

Interventions

Group 1: Patients of the University Outpatient Clinic for Naturopathy at the location Mitte, Charité - Universitätsmedizin Berlin (HSA-NHK CCM) receive complementary and integrative medicine as part o

Sponsors

Charité – Universitätsmedizin Berlin, Institut für Sozialmedizin, Epidemiologie und Gesundheitsökonomie
Lead Sponsor

Eligibility

Sex/Gender
All
Age
18 Years to No maximum

Inclusion criteria

Inclusion criteria: - Newly presenting patients or patients whose last treatment at the HSA-NHK CCM was at least 1 year ago. - Consent (in paper form) is available

Exclusion criteria

Exclusion criteria: - Expected lack of compliance with regard to participation in the study (e.g., not wanting to answer any further questions; limitation of the general ability to comply in the case of dementia, severe alcohol abuse, drug abuse) - Institute staff - Insufficient knowledge of the German language - No e-mail address available - No abilities or possibilities to operate or use tablets or computers independently

Design outcomes

Primary

MeasureTime frame
No primary endpoint. The study objectives are: - To determine and characterize the main and other concerns for the utilization of the use of the HSA-NHK CCM - To determine the expectations of patients and patients regarding the main concern - Determination of the quality of care, including disease- and healthspecific subjective parameters. subjective parameters - Determination of the satisfaction of patients and patients - Evaluation of the feasibility of the study

Secondary

MeasureTime frame
- Sociodemographic data - General health-specific questions - The main concern (or complaint) that led to the consultation at the HSA-NHK CCM (as a complaint categorization by organ system or complaint group). - Assessment of, within the past 7 days, mean subjectively perceived severity of discomfort due to the chief complaint on an 11-item numeric rating scale (NRS, 0-10) - Duration of the existence of the discomfort of the main concern (days, months, years). - Expectation of recovery from the main concern on a 4-point Likert scale (cure to no improvement) - Days of incapacity due to the main concern retrospectively for the period 6 months before the start of the study - Therapy related to the primary concern retrospectively for the period 6 months before study entry - Use of health care professionals (medical, therapeutic) in relation to the main concern retrospectively for the period 6 months before the start of the study. - Other concerns (or other complaints) that led to the consultation at the HSA-NHK CCM (as complaint categorization by organ system or complaint group) - Assessment of, within the last 7 days, mean subjectively perceived severity of total complaints (main concerns and other concerns) on an 11-point NRS (0-10) - assessment of the mean subjective perceived stress within the last 7 days on a visual analogue scale (VAS, 0-100 mm) - assessment of, within the last 7 days, mean subjectively perceived sleep disturbance on a VAS (0-100 mm) - Assessment of the average subjective perceived resilience within the last 7 days on a VAS (0-100 mm). - Assessment of the general quality of life according to the World Health Organization Five (WHO-5) questionnaire on well-being. - Therapy safety - Number of physician consultations at the HSA-NHK (in presence, telemedically) since baseline or since the last follow-up, respectively - Satisfaction with consultation/therapy on an 11-point NRS (0-10) - Satisfaction with organizational processes at th

Countries

Germany

Contacts

Public ContactGabriele Rotter

Charité – Universitätsmedizin Berlin, Institut für Sozialmedizin, Epidemiologie und Gesundheitsökonomie

gabriele.rotter@charite.de+49 30 529 007

Outcome results

None listed

Source: DRKS (via WHO ICTRP) · Data processed: Feb 4, 2026