Diseases and complaints, which lead to the visit of the HSA-NHK CCM, f.e. z.B. M00-M99, C00-C97, I00-I99, E00-E90, G00-G99, K00-K93, R00-R99, F00-F99.
Conditions
Interventions
Sponsors
Eligibility
Inclusion criteria
Inclusion criteria: - Newly presenting patients or patients whose last treatment at the HSA-NHK CCM was at least 1 year ago. - Consent (in paper form) is available
Exclusion criteria
Exclusion criteria: - Expected lack of compliance with regard to participation in the study (e.g., not wanting to answer any further questions; limitation of the general ability to comply in the case of dementia, severe alcohol abuse, drug abuse) - Institute staff - Insufficient knowledge of the German language - No e-mail address available - No abilities or possibilities to operate or use tablets or computers independently
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| No primary endpoint. The study objectives are: - To determine and characterize the main and other concerns for the utilization of the use of the HSA-NHK CCM - To determine the expectations of patients and patients regarding the main concern - Determination of the quality of care, including disease- and healthspecific subjective parameters. subjective parameters - Determination of the satisfaction of patients and patients - Evaluation of the feasibility of the study | — |
Secondary
| Measure | Time frame |
|---|---|
| - Sociodemographic data - General health-specific questions - The main concern (or complaint) that led to the consultation at the HSA-NHK CCM (as a complaint categorization by organ system or complaint group). - Assessment of, within the past 7 days, mean subjectively perceived severity of discomfort due to the chief complaint on an 11-item numeric rating scale (NRS, 0-10) - Duration of the existence of the discomfort of the main concern (days, months, years). - Expectation of recovery from the main concern on a 4-point Likert scale (cure to no improvement) - Days of incapacity due to the main concern retrospectively for the period 6 months before the start of the study - Therapy related to the primary concern retrospectively for the period 6 months before study entry - Use of health care professionals (medical, therapeutic) in relation to the main concern retrospectively for the period 6 months before the start of the study. - Other concerns (or other complaints) that led to the consultation at the HSA-NHK CCM (as complaint categorization by organ system or complaint group) - Assessment of, within the last 7 days, mean subjectively perceived severity of total complaints (main concerns and other concerns) on an 11-point NRS (0-10) - assessment of the mean subjective perceived stress within the last 7 days on a visual analogue scale (VAS, 0-100 mm) - assessment of, within the last 7 days, mean subjectively perceived sleep disturbance on a VAS (0-100 mm) - Assessment of the average subjective perceived resilience within the last 7 days on a VAS (0-100 mm). - Assessment of the general quality of life according to the World Health Organization Five (WHO-5) questionnaire on well-being. - Therapy safety - Number of physician consultations at the HSA-NHK (in presence, telemedically) since baseline or since the last follow-up, respectively - Satisfaction with consultation/therapy on an 11-point NRS (0-10) - Satisfaction with organizational processes at th | — |
Countries
Germany
Contacts
Charité – Universitätsmedizin Berlin, Institut für Sozialmedizin, Epidemiologie und Gesundheitsökonomie