Study does not focus on specific diagnoses
Conditions
Interventions
Group 1: IVENA eHealth:
According to an emergency triage (MTS/ESI), less urgent emergency patients are offered appointments in the outpatient care. Patients given informed consent to participate in th
Sponsors
Zentralinstitut für die Kassenärztliche Versorgung in Deutschland
Eligibility
Sex/Gender
All
Age
18 Years to No maximum
Inclusion criteria
Inclusion criteria: Walk-in patients, triage categories green or blue (Manchester Triage System) or level 4 or 5 (Emergency Severity Index)
Exclusion criteria
Exclusion criteria: Private health insurance, non EU health insurance, hospitalisation, limited/absent ability to give informed consent, insufficient understanding of the German language, homeless
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| -Proportion of patients who accept to participate in a referral to contract medical care -Proportion of patients who be referred to contract medical care | — |
Secondary
| Measure | Time frame |
|---|---|
| -Proportion of patients for whose the cooperation practices confirmed the arrival -Proportion of patients who be admit to the emergency department again -Demographic and medical characteristics of patients (age, gender, symptoms, main and secondary complaints) -Patient satisfaction with the supply of care -Feasibility and acceptance of the supply of care from user perspective -Performance indicator (Duration of SmED assessment, waiting time to the appointment) | — |
Countries
Germany
Contacts
Public ContactSebastian Carnarius
Zentralinstitut für die Kassenärztliche Versorgung in Deutschland
Outcome results
None listed