patient satisfaction with preanaesthesia education, comparing preanaesthesia assessment on the telephone with assessment in the preanaesthesia outpatient department
Conditions
Interventions
Sponsors
Eligibility
Inclusion criteria
Inclusion criteria: Adult, German-speaking patients up to the age of 75 with obligatory Internet or e-mail access. Furthermore, only elective surgical interventions with the ASA risk classification I-III are permitted.
Exclusion criteria
Exclusion criteria: Pregnant women, insurmountable communication barriers with deficits in understanding the German language, suspected or existing mental disorder, temporarily/permanently incapable of consenting patients without legal representation, cognitive barriers, dementia, lack of IT knowledge or missing email address.
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| patient satisfaction and information gain, referred to the education mode (telephone consultation vs. preanaesthetic outpatient department) using an online questionnaire <24 hours after preanaesthesia consultation | — |
Secondary
| Measure | Time frame |
|---|---|
| economic + climate protection aspects of the potential arrival, selected further educational media, number and experience of anaesthesia, acceptance of the educational method supplied, indirect costs of employees, direct telephone costs | — |
Countries
Austria
Contacts
Barmherzige Brüder Eisenstadt