No ICD-10 diagnoses, impaired mental well-being, burnout.
Conditions
Interventions
Group 1: Intervention group: Online training for emotional competencies for care workers
The training consists of 5 parts (courses):
1) Understanding Emotions: Course 1 teaches the basics of how em
Sponsors
AOK PLUS Gesundheitskasse für Sachsen und Thüringen
Eligibility
Sex/Gender
All
Age
18 Years to No maximum
Inclusion criteria
Inclusion criteria: Employees who provide nursing care in the following institutions as well as their managers: - Institutions according to SGB V (inpatient nursing care, hospices, rehabilitation facilities, etc.) - Facilities according to SGB IX (facilities for people with disabilities and people threatened by disabilities) - Facilities according to SGB XI (outpatient or inpatient facilities for people in need of care within the framework of social long-term care insurance) Persons who are at least 18 years old, provide nursing care and speak German can participate. Furthermore, it is a prerequisite for participation that the data protection and informed consent declaration has been agreed to.
Exclusion criteria
Exclusion criteria: No further exclusions are defined, but it is recommended to contact the general practitioner (or to consult the treating therapist or doctor) in case of concerns regarding existing mental and somatic diseases before starting the training) before starting the training.
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| For the training groups (employees and managers), the following criteria are assessed at all time points: Pre (immediately before the start of training), Post (immediately after the start of training), Follow-up 1 (3 months after the end of training), Follow-up 2 (6 months after the end of training. Emotional competencies (knowledge, behavior; self-constructed items). Ability to flexibly regulate emotions (Flexible Emotion Regulation Scale, FlexER, Dörfel et al. 2019, unpublished). Emotion Regulation Repertoire (Emotion Regulation Profile-revised, ERP-R; Nelis et al. 2011). Burnout, subscale Emotional Exhaustion (Maslach Burnout Inventory, MBI-GS, Büssing et al. 1999). Psychological Well-Being (WHO-5 Well-Being Index, Brähler et al. 2007). Authentic team climate (Grandey et al. 2012) Brähler, E., Mühlan, H., Albani, C., & Schmidt, S. (2007). Test statistical testing and normalization of the German versions of the EUROHIS-QOL quality of life index and the WHO-5 well-being index. Diagnostica, 53 (2), 83-96. Büssing, A., & Glaser, J. (1999). German version of the Maslach Burnout Inventory-General survey (MBI-GS-D). Dörfel, D., Gärtner, A., & Strobel, A. (2019, 21st to 23rd of March, 2019). A new self-report instrument for measuring emotion regulation flexibility Society for Affective Science (SAS) Annual Conference, Boston, USA. Grandey, A., Foo, S. C., Groth, M., & Goodwin, R. E. (2012). Free To Be You and Me: A Climate of Authenticity Alleviates Burnout From Emotional Labor. Journal of Occupational Health Psychology, 17(1), 1-14. https://doi.org/10.1037/a0025102 Nelis, D., Quoidbach, J., Hansenne, M., & Mikolajczak, M. (2011). Measuring individual differences in emotion regulation: The emotion regulation profile-revised (erp-r). Psychologica Belgica, 51(1), 49-91. https://doi.org/DOI 10.5334/pb-51-1-49. | — |
Secondary
| Measure | Time frame |
|---|---|
| For the training groups (employees and management), the following secondary criteria are measured at all time points: Pre (immediately before training begins), Post (immediately after training begins), Follow-up 1 (3 months after training ends), Follow-up 2 (6 months after training ends). Job satisfaction (General Job Satisfaction, GAA, Baillod et al. 1994; Job Satisfaction Forms, Ziegler et al. 2013). Burnout (Burnout Assessment Tool, BAT, Schaufeli et al. 2020). Emotional Dissonance (Frankfurt Emotional Work Scales, FEWS, Zapf et al. 2000). Detached Concern (DC, Lampert et al. 2018). Turnover (COPSOQ III, Nübling et al. 2005), Baillod, J., & Semmer, N. (1994). Turnover and occupational trajectories among computer professionals. Journal of industrial and organizational psychology, 38, 152-163. Lampert, B., & Glaser, J. (2018). Detached Concern in Client Interaction and Burnout. International Journal of Stress Management, 25(2), 129-143. https://doi.org/10.1037/str0000053 Nübling, M., Stössel, U., Hasselhorn, H. M., Michaelis, M., & Hofmann, F. (2005). COPSOQ: An instrument for the recording of mental stress in the workplace. Public Health, 67(7), 522-522. Schaufeli, W. B., Desart, S., & De Witte, H.. (2020). Burnout Assessment Tool (BAT)-Development, Validity, and Reliability. Int J Environ Res Public Health, 17(24). Zapf, D., Mertini, H., Seifert, C., Vogt, C., Isic, A., & Fischbach, A. (2000). FEWS (Frankfurt Emotion Work Scales). Version 4.0. Johann Wolfgang Goethe University, Institute of Psychology. Ziegler, R., & Schlett, C. (2013). Forms of job satisfaction. Journal of industrial and organizational psychology A&O, 57(2), 51-76. During training and at the 'post' time point, the following criteria are also considered: Adherence and training evaluation (per course and overall, self-constructed items). | — |
Countries
Germany
Contacts
Public ContactFranca Ledermann
Arbeits- und OrganisationspsychologieFakultät PsychologieTechnische Universität Dresden
Outcome results
None listed