primary medical care
Conditions
Interventions
Group 1: Patients who speak one of the 13 available languages and use the digital communication assistance tool for the purpose of medical history
Group 2: Patients who do not use the digital communic
Sponsors
Institut für Allgemeinmedizin Universitätsmedizin Göttingen
Eligibility
Sex/Gender
All
Inclusion criteria
Inclusion criteria: People who use the service of the First Aid Station at the transit border camp Friedland
Exclusion criteria
Exclusion criteria: Patients who do not understand any of the 13 languages / dialects can only participate in the control group
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| What?: Applicability and reliability of the digital communication assistance tool What exactly? Test run without patients: Troubleshooting and verification upon the completeness regarding the questions for medical history When?: 09/2017 (before use in patients) How?: Feedback from doctors (in writing, by telephone and verbal = no scientific question only feedback) AND What exactly? Consistency of medical impression (clinical picture) and software-generated ICPC-2 code When?: During the entire duration oft he project How?: Comparison of the ICPC-2 codes generated by the tool and the medical diagnoses (ICD10) | — |
Secondary
| Measure | Time frame |
|---|---|
| What? Rate of re-consultation, mutual understanding & costs When?: One year after starting the intervention (11/2018, for all patients) How?: Registration at each consultation; questionnaires for patients, doctors and practice staff, qualitative interviews with doctors and practice staff | — |
Countries
Germany
Contacts
Public ContactEvelyn Kleinert
Institut für Allgemeinmedizin Universitätsmedizin GöttingenGeorg-August-Universität
Outcome results
None listed