all not-admitted patients of an Emergency-Department
Conditions
Interventions
Sponsors
Eligibility
Inclusion criteria
Inclusion criteria: INCLUSION CRITERIA (AND) - Until April 2017: ambulant patient of the emergency department of the Bundeswehr Hospital Ulm, Germany - Since April 2017: all atient of the emergency department of the Bundeswehr Hospital Ulm, Germany - verbal agreement of all employees of the emergency department in the corresponding shift - patient age > 15 years - patient must understand the content and the propose of the study - patient must be able to agree to the study - written consent of the patient that he / she agrees to the study
Exclusion criteria
Exclusion criteria: EXCLUSION CRITERIA (OR) - refusal of the patient - refusal of the employee of the emergency department - patient is part of an other clinical trail - cognitive deficits of the patient / patient is not able to understand the content of the study - patient does not understand the Germany langue - Until April 2017: patient is admitted to the hospital
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Determination of patient satisfaction. An investigator uses a standardized questionary after the treatment in the ED is finished. The questionary contains of likert type questions as well as willingness to pay questions. | — |
Secondary
| Measure | Time frame |
|---|---|
| development of a prognostic model (score) to determine if a patient will be unhappy with the treatment in the ED | — |
Countries
Germany
Contacts
Bundeswehrkrankenhaus UlmKlinik für Anästhesiologie, Intensivmedizin, Notfallmedizin und Schmerztherapie