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Application of Quality Function Deployment Integrated with "Hui AI" to Service Improvement in the International Medical Department

Application of Quality Function Deployment Integrated with "Hui AI" to Service Improvement in the International Medical Department

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ChiCTR
Registry ID
ChiCTR2600129153
Enrollment
Unknown
Registered
2026-07-31
Start date
2026-07-31
Completion date
Unknown
Last updated
2026-08-03

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None

Interventions

Intervention Group:"Hui AI"-Based Intelligent Medical Service Module

Sponsors

Ningbo Medical Centre Lihuili Hospital
Lead Sponsor

Eligibility

Sex/Gender
All
Age
18 Years to No maximum

Inclusion criteria

Inclusion criteria: 1. Age >= 18 years, receiving services at our International Medical Department; 2. able to understand and complete the questionnaire (family assistance permitted); 3. informed consent implied by questionnaire completion (waiver of written consent sought).

Exclusion criteria

Exclusion criteria: 1. Patients requiring emergency resuscitation; 2. Patients with severe cognitive impairment who are unable to cooperate; 3. Patients who only collect medications without completing the full diagnostic and treatment process.

Design outcomes

Primary

MeasureTime frame
QFD Service Standard Coverage Rate;

Secondary

MeasureTime frame
International Medical Department Average Monthly Self-Pay Revenue;Non-Medical Waiting Time;Bilingual Report Interpretation Turnaround Time;

Countries

China

Contacts

Public ContactLifen Chen

Ningbo Medical Centre Lihuili Hospital

dressrosa@126.com+86 574 55836122

Outcome results

None listed

Source: ChiCTR (via WHO ICTRP) · Data processed: Aug 10, 2026