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The impact of communication training on outpatient nurses' dissatisfaction-related reactive behaviors: A randomized controlled trial from the perspective of resource augmentation

The impact of communication training on dissatisfaction-related reactive behaviors among outpatient nurses: A randomized controlled trial from the perspective of resource enhancement

Status
Active, not recruiting
Phases
Unknown
Study type
Observational
Source
ChiCTR
Registry ID
ChiCTR2600120311
Enrollment
Unknown
Registered
2026-03-12
Start date
2026-03-15
Completion date
Unknown
Last updated
2026-03-16

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None

Interventions

control group:Not accepting structured communication training
intervention group:Receive structured communication training

Sponsors

The Third Affiliated Hospital of Sun Yat-sen University
Lead Sponsor

Eligibility

Sex/Gender
All
Age
18 Years to 60 Years

Inclusion criteria

Inclusion criteria: 1.Outpatient nurses who voluntarily participated in this study;

Exclusion criteria

Exclusion criteria: 1.Participants who take long-term leave or withdraw midway;

Design outcomes

Primary

MeasureTime frame
Job workload ;organizational support;emotional exhaustion;communication self-efficacy;psychological safety;proactive personality;—

Secondary

MeasureTime frame
Visible support signal (VSS);—

Countries

China

Contacts

Public ContactSuying Li

The Third Affiliated Hospital of Sun Yat-sen University

63246462@qq.com+86 20 8525 3283

Outcome results

None listed

Source: ChiCTR (via WHO ICTRP) · Data processed: Mar 20, 2026