Systematic evaluation of human-chatbot cooperation in real-world setting

Status

Active, not recruiting

Phases

Early Phase 1

Study type

Observational

Source

ChiCTR

Registry ID

ChiCTR2300077245

Enrollment

Unknown

Registered

2023-11-02

Start date

2023-11-08

Completion date

Unknown

Last updated

2023-11-06

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Anxiety

Interventions

human-chatbot cooperation group:The human-chatbot cooperation will response the patients queries.

human-only group:Only the human will response the patients queries

Eligibility

Sex/Gender

All

Age

20 Years to 60 Years

Inclusion criteria

Inclusion criteria: 1. Individuals aged between 20 to 60 years old 2. Individuals who have immediate query in the consulting site

Exclusion criteria

Exclusion criteria: 1. Individuals who were unable to communicate due to disabilities 2. Individuals whose personal judgements or emotions will be biased due to mental diseases

Design outcomes

Primary

Measure	Time frame
Patients' satisfaction score;	—

Secondary

Measure	Time frame
The veracity of the answers;Completeness;Potential hazards;Empathy;Readability;	—

Countries

China

Contacts

Public ContactYulan Nie

Southern University of Science and Technology Yantian Hospital

80541704@qq.com+86 139 2288 0616

Outcome results

None listed

Source: ChiCTR (via WHO ICTRP) · Data processed: Feb 6, 2026