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Assessing the quality of care in Direct-to-Consumer Telemedicine (DTCT) for common conditions in China using standardized patients

Quality of Care in Direct-to-Consumer Telemedicine (DTCT) for Common Conditions in China

Status
Recruiting
Phases
Unknown
Study type
Observational
Source
ChiCTR
Registry ID
ChiCTR2100045490
Enrollment
Unknown
Registered
2021-04-17
Start date
2021-05-01
Completion date
Unknown
Last updated
2021-11-29

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Diabetes, hypertension, back pain, migraine, asthma, angina, gastritis, influenza, tuberculosis, postpartum depression, stress urinary incontinence, child diarrhea, adolescent eating disorders etc.

Interventions

case series:N/A

Sponsors

Xiangya School of Public Health, Central South University
Lead Sponsor

Eligibility

Sex/Gender
All
Age
14 Years to 65 Years

Inclusion criteria

Inclusion criteria: For telemedicine extension of a brick-and-mortar hospital: 1.Selected into Fudan University annual ranking list for China's best hospitals; 2.Providing DTCT services to China-based patients; 3.The language used for the consultation is Chinese. For third party telemedicine platforms: 1.Ranking in the top 50 of the Internet Medical Website Activity Ranking; 2.Providing DTCT services to China-based patients; 3.The language used for the consultation is Chinese.

Exclusion criteria

Exclusion criteria: 1.Service did not cover the taget diseases; 2.Services are only accessible to a specific population.

Design outcomes

Primary

MeasureTime frame
Completion rate of inquiry and recommended examination items specified in the clinical guidelines;Diagnostic accuracy rate;Management/treatment accuracy rate;Patient centered care score;

Secondary

MeasureTime frame
timeline of care;Efficiency of care;

Countries

China

Contacts

Public ContactGong Wenjie

Xiangya School of Public Health, Central South University

gongwenjie@csu.edu.cn+86 731 84805467

Outcome results

None listed

Source: ChiCTR (via WHO ICTRP) · Data processed: Feb 4, 2026