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A study in doctors and patients to find out whether giving emotional-intelligence training to doctors can improve how they communicate with patients, and whether it helps patients follow treatment better and feel more satisfied with their care.

A single centre, Prospective, Open-label, nonrandomized, interventional study to Evaluate the Impact of Emotional Intelligence Training and Management on Doctor Patient Communication, Adherence, and Satisfaction in a Tertiary Care Hospital of District Thane, Maharashtra. - NIL

Status
Recruiting
Phases
Unknown
Study type
Interventional
Source
CTRI
Registry ID
CTRI/2025/12/099156
Enrollment
131
Registered
2025-12-15
Start date
Unknown
Completion date
Unknown
Last updated
2026-01-12

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Condition 1: 8- Other Procedures

Interventions

Intervention1: Structured Emotional Intelligence (EI) training program.: The intervention involves a structured Emotional Intelligence (EI) training program for doctors, designed to enhance their comm

Sponsors

Bhaktivedanta Hospital and Research Institute
Lead Sponsor

Eligibility

Inclusion criteria

Inclusion criteria: For Doctors: 1.Actively involved in direct patient care across various departments. 2.Minimum of more than 3 year of clinical experience post-qualification. 3.Willingness to participate in all phases of the study, including training and follow-up assessments. 4.Ability to understand and complete self-report questionnaires in the language of administration. 5.Provided informed consent. For Patients: 1.Under the care of participating doctors during the study period. 2.Aged 18 years or older. 3.Capable of understanding and responding to the treatment adherence and satisfaction questionnaires. 4.Provided informed consent. 5.Available for follow-up assessments at designated time points

Exclusion criteria

Exclusion criteria: For Doctors: 1.Administrative or non-clinical roles with no direct patient interaction. 2.Prior formal training in emotional intelligence or communication skills within the last 12 months. 3.Unwilling or unable to attend the full training and reinforcement sessions. 4.Currently involved in another interventional study that may influence communication behaviour. For Patients: 1.Cognitive impairments or psychiatric conditions that hinder reliable self-reporting. 2.Language barriers that prevent understanding of the questionnaire (unless translated versions are available). 3.Terminal illness or critical condition requiring intensive care. 4.Participation in another study that may affect treatment adherence or satisfaction.

Design outcomes

Primary

MeasureTime frame
1.To determine the effectiveness of emotional intelligence training in improving doctors communication skills and patient satisfaction. Timepoint: 1 month and 3 months post training.

Secondary

MeasureTime frame
To assess doctors emotional intelligence levels, examine their correlation with patient adherence and satisfaction, and identify challenges affecting the application of emotional intelligence in doctor patient interactions.Timepoint: 1 month and 3 months post training.

Countries

India

Contacts

Public ContactDr Ila Ghosh

Bhaktivedanta Hospital and Research Institute

drila.g@bhaktivedantahospital.com9321046443

Outcome results

None listed

Source: CTRI (via WHO ICTRP) · Data processed: Feb 4, 2026