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how is the satisfaction rate of patients with Telepsychiatry service vs psychiatry OPD consultation?

Measuring patient satisfaction with Telepsychiatry vs In-person consultation of patients in the department of Psychiatry, KDMCH, Mathura - NIL

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
CTRI
Registry ID
CTRI/2025/05/086274
Enrollment
300
Registered
2025-05-05
Start date
Unknown
Completion date
Unknown
Last updated
2025-05-26

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Condition 1: F01-F99- Mental, Behavioral and Neurodevelopmental disorders

Interventions

Intervention1: screening for Depression and Anxiety using Hospital Anxiety and Depression scale and at subsequent follow ups: first screening at day 1 subsequent screening at day 15 and day 30 Interve

Sponsors

Dr Alice Singh
Lead Sponsor

Eligibility

Inclusion criteria

Inclusion criteria: 1.) Patients who have given written and informed consent. 2.) Adult patients aged 18 years and above. 3.) Patients who have access to mobile phones. 4.) Patients who are able to handle SMS, WhatsApp and other such media. 5.) Patients who have consented to be recorded, either audio or visual, for authentication of data. 6.) Patients with depression and anxiety disorder as per the International Classification of Diseases-10 (ICD 10) criteria.

Exclusion criteria

Exclusion criteria: 1.) Patients who refuse to give consent. 2.) Patients less than 18 years of age. 3.) Patients who do not have access to mobile phones. 4.) Patients who are not able to handle SMS, WhatsApp and other such media. 5.) Patients who have not consented to be recorded, either audio or visual. 6.) Patients who do not fit the criteria of depression and anxiety as per the International Classification of Diseases-10 (ICD 10). 7.) Patients who are actively suicidal, or require immediate hospitalization or emergency management services.

Design outcomes

Primary

MeasureTime frame
To measure baseline psychopathology of depression and anxiety using Hospital Anxiety and Depression Scale (HADS) in the patients in the Department of Psychiatry in KDMC, MathuraTimepoint: baseline intervention (screening)—

Secondary

MeasureTime frame
To determine the change in patient satisfaction in In-Person OPD vs via Telepsychiatry consultation in patients of Depression & Anxiety disorders at subsequent follow ups (day 14 & day 30) in the Department of Psychiatry in KDMC, MathuraTimepoint: follow ups (day 14 & day 30)—

Countries

India

Contacts

Public ContactDr Alice Singh

KD Medical College & Research Center

shwetachauhan29@gmail.com9897043859

Outcome results

None listed

Source: CTRI (via WHO ICTRP) · Data processed: Feb 4, 2026