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Advancing Care Through Injury Outcome Navigators

Evaluation of the effectiveness of a Trauma Patient Navigator model of care on patient-reported outcomes and experiences and clinical outcomes including costs, complication rates and engagement in follow-up care, for survivors of serious traumatic injury.

Status
Not yet recruiting
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12626000655347
Acronym
ACTION
Enrollment
1344
Registered
2026-06-02
Start date
2026-07-01
Completion date
2028-08-31
Last updated
2026-06-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

Serious injury is life changing yet trauma care and research has typically focused on survival rather than survivorship. Over 90% of people survive serious injury. Throughout their recovery, they will need to navigate a myriad of health and social services. Many of these services are underpinned by complex funding mechanisms and eligibility criteria that can differ by demographics, cause and geography. Survivors of serious injury have identified the absence of a single point of contact for navigating and coordinating post-discharge care as a consistent barrier to recovery. We will trial a Trauma Patient Navigator (TPN) model to enhance patient and carer experience and improve the quality of survival. The Advancing Care Through Injury Outcome Navigators (ACTION) study is a Type 2 hybrid effectiveness-implementation design using a balanced staircase stepped wedge cluster randomised control trial (RCT, n=1,344) to be conducted across Victoria, New South Wales, Queensland, Tasmania, South Australia, and Western Australia. We will systematically evaluate the effectiveness and adoption of TPNs to address the endemic complexity of health and social systems faced by survivors of serious injury to improve post-discharge care and support, health-related quality of life and trauma outcomes. This project will test the feasibility, effectiveness and cost-effectiveness of the TPN intervention which directly addresses a critical need defined by survivors of serious injury and their close others. The findings will transform post-discharge trauma care and deliver the necessary evidence and implementation toolkit to achieve widespread adoption within trauma clinical practice and policy in Australia.

Interventions

Intervention On enrolment into the study the enrolled patient and/or carer/significant other will receive the Trauma Patient Navigator (TPN) model of care intervention. Trauma patient navigation will incorporate a range of duties which will vary in composition dependent upon the patient/significant other health needs and requirements. Examples include (but are not limited to): early inpatient engagement with patients/families, communication and coordination with hospital staff and post discharg

Intervention On enrolment into the study the enrolled patient and/or carer/significant other will receive the Trauma Patient Navigator (TPN) model of care intervention. Trauma patient navigation will incorporate a range of duties which will vary in composition dependent upon the patient/significant other health needs and requirements. Examples include (but are not limited to): early inpatient engagement with patients/families, communication and coordination with hospital staff and post discharge service providers including primary care, identification and knowledge of existing care pathways and their capabilities, integration of documentation with the patient electronic medical record, provision of up-to-date information and resources for patients and carers, undertaking needs assessments, and provision of education and psychosocial support. The primary outcome measure of effectiveness will be the Visual Analogue Scale (VAS) item of the EQ-5D-5L, EQ-5D-Y-5L and EQ-TIPS (EQ VAS and EQ-5D) quality of life instrument measured at three different timepoints: i. Baseline (self-reported pre-injury) ii. On discharge from acute care at the major trauma centre iii. At 6-months from the date of enrolment. Who delivers it and their relevant expertise A Trauma Patient Navigator will be employed at each of the individual trauma centre/health service (n=8). A generic role description for a Trauma Patient Navigator has been informed and developed by previous research undertaken by the study team prior to the commencement of the stepped-wedge RCT. The Principal Investigator at each site (trauma centre) will be provided with the generic Trauma Patient Navigator role description prior to commencement of the SW-RCT. Individual health services/trauma centre/PI will be responsible for the provision of training and education required by the Trauma Patient Navigator; duration and frequency of training will therefore vary and be aligned with the individual health service requirements. How it is delivered (e.g. face to face, online, group, individual) Trauma patient navigation will incorporate a range of duties which will vary in composition dependent upon the patient/significant other health needs and requirements. As such, it is anticipated delivery of the Trauma Patient Navigator model of care will encompass a range of modalities including face to face, phone, online. How often and for how long (e.g. 8 x 1 hour sessions over 8 weeks) The level of engagement of participants with the Trauma Patient Navigator model of care will be dependent upon the patient/significant other health needs and requirements. However, primary outcome data will be collected at 3 distinct timepoints - on enrolment into the study, on discharge from acute care and at 6-months post enrolment. Each participant will received the Trauma Patient Navigator model of care for 6-months post enrolment. Where it is delivered (e.g. clinic, participant's home, school) The Trauma Patient Navigator model of care will commence during the participants index admission and continue for 6-months. The model of care will cover the transition period from acute care to home. As such the model of care will cover a range of environments including acute care, clinic, participants home. Adherence (e.g. reminders, monitoring) A parallel Process Evaluation will occur to evaluate the feasibility and acceptability of the Trauma Patient Navigator Intervention. Routine Trauma Patient Navigator activity data will be collected to quantify the nature and intensity of the intervention.

Sponsors

Monash University
Lead SponsorUniversity

Study design

Allocation
Randomised controlled trial
Intervention model
Other
Primary purpose
Treatment
Masking
Open (masking not used)

Eligibility

Sex/Gender
All
Age
No minimum to 80 Years
Healthy volunteers
No

Inclusion criteria

- Estimated Injury Severity Score (ISS) >12 on hospital admission OR injuries to multiple body regions (e.g. head, chest, abdomen, pelvis, long bones, spine) OR Traumatic Brain Injury (TBI) patients with post resuscitation Glasgow Coma Scale (GCS) equal to or grater than 6. - Planned discharge to home or an inpatient rehabilitation centre.

Exclusion criteria

Patients will not be eligible for inclusion if any of the following criteria are met: - Patients with predominantly burn or spinal cord injury. - Patients aged 80 years or older. - Patients who discharge from acute care against medical advice. - Patients who are discharged from acute care to any of the following: o Aged care facilities o Palliative care o Mental health facilities o Correctional facility

Outcome results

None listed

Source: ANZCTR · Data processed: Jun 11, 2026