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Online Mental Health assessment (OMHA) in a Psychiatry Emergency Department in adults using touchscreen mobile devices: a randomised controlled trial.

Effect of Online Mental Health assessment (OMHA) using touchscreen mobile devices on clinician time to complete assessment of adults presenting to a Psychiatry Emergency Department: a randomised controlled trial.

Status
Terminated
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12625000586415
Enrollment
69
Registered
2025-06-05
Start date
2022-11-02
Completion date
2023-05-10
Last updated
2025-09-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

The study was motivated by the need for improving time-efficiency of the assessments within the local health district and across Australia, Hypothesis 1: clinician time spent conducting clinical interviews and clinical documentation for patients presenting with mental health problems is shorter in the intervention group compared to the control group. Hypothesis 2: the intervention (mental health assessment using self-reported clinical information by patients using touchscreen devices) is acceptable to clinicians and patients.

Interventions

After triage, during their waiting time in the Emergency Department, participating patients are given a touchscreen device to complete an online assessment which collects clinical information across key aspects of the assessment (e.g., presenting complaint, substance use, family history, developmental history) as mandated by NSW Health. It takes approximately 20-30 minutes for each client to complete the online assessment using the device, during which the clients are offered supervision and ass

After triage, during their waiting time in the Emergency Department, participating patients are given a touchscreen device to complete an online assessment which collects clinical information across key aspects of the assessment (e.g., presenting complaint, substance use, family history, developmental history) as mandated by NSW Health. It takes approximately 20-30 minutes for each client to complete the online assessment using the device, during which the clients are offered supervision and assistance by a Research Assistant and clinicians. After completion of the online assessment, the clinician who will do a face-to-face clinical interview will be notified, and the data will be prepopulated into an editable assessment form accessible to the clinician via computer with secure access via the Health Service) prior to commencing the clinical interview. The face-to-face clinical interview is expected to be relatively shorter and more focused compared to the usual process of clinical interview, which does not have the online assessment component. Also clinician time to document the assessment is expected to be shorter since most of the required clinical information would already be available and documented. After completing the interview, the clinician will finalise the prepopulated assessment documentation as required (for example, by adding notes after verifying or clarifying the self-reported clinical information as indicated by their clinical judgement). Who will deliver the intervention: mental health clinicians. Mode of delivery: face-to-face interview. Number of times the intervention will be delivered: once. Location: Emergency Departments of Hunter New England Local Health District.

Sponsors

Hunter New England Health District
Lead SponsorGovernment body

Study design

Allocation
Randomised controlled trial
Primary purpose
Diagnosis
Masking
Open (masking not used)

Eligibility

Sex/Gender
All
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

Patients presenting to emergency departments with mental health problems during the study period.

Exclusion criteria

Unable to give informed consent due to intellectual disability, medical status, or being acutely psychotic, manic or intoxicated. Requiring an interpreter In severe psychological distress At increased risk of violence

Outcome results

None listed

Source: ANZCTR · Data processed: Feb 4, 2026