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Evaluating the Acceptance of an AI-Enabled Robotic Trolley in Australian Hospitals' Rapid Response Systems.

Assessing how patients, visitors, and hospital staff accept and use a collaborative robotic system in Australian hospitals' Rapid Response Systems

Status
Completed
Phases
Unknown
Study type
Observational
Source
ANZCTR
Registry ID
ACTRN12624000344594
Enrollment
99
Registered
2024-03-26
Start date
2024-02-12
Completion date
2024-03-07
Last updated
2024-04-01

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

This study, conducted at the University of Canberra Hospital, is focused on evaluating the level of acceptance and use of a novel AI-enabled robotic system designed for Rapid Response Systems. Through the use of a detailed questionnaire, the research aims to gather insights into the social, ethical, and safety concerns associated with this technology. The findings will not only gauge user acceptance but also guide us in refining the design of the robotic system, ensuring it is developed in a more human-centered way, taking into account the needs and perspectives of healthcare professionals, patients, and visitors alike.

Interventions

Brief Name: Survey on Acceptance of AI-Enabled Robotic Trolley in UCH's Rapid Response System Objective: To understand the acceptance and use of an AI-enabled robotic trolley in the Rapid Response System at the University of Canberra Hospital (UCH) Participants: Hospital staff, Patients, Visitors, Methodology: Utilising the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) as the guiding framework. Data collection: Quantitative data will be collected through an online question

Brief Name: Survey on Acceptance of AI-Enabled Robotic Trolley in UCH's Rapid Response System Objective: To understand the acceptance and use of an AI-enabled robotic trolley in the Rapid Response System at the University of Canberra Hospital (UCH) Participants: Hospital staff, Patients, Visitors, Methodology: Utilising the Unified Theory of Acceptance and Use of Technology 2 (UTAUT 2) as the guiding framework. Data collection: Quantitative data will be collected through an online questionnaire Description of the AI-Enabled Robotic Trolley: To effectively inform participants, a comprehensive depiction of a hypothetical AI-enabled robotic trolley will be provided. Conditions observed and exposure: Participants' initial thoughts, reactions, and concerns about the proposed robotic system. The exposure involves presenting the features of the designed robotic system to participants before collecting their feedback through the survey. Observational Data Collected: The study will solely collect data through an online questionnaire. There are mostly Likert scale questions, with three open-ended questions for further comments at the end. Duration of Observation: Participants will be asked to complete a one-time online survey which takes around 15 to 25 minutes. The survey will be available for a specified period of 1 month.

Sponsors

Australian National Unviersity
Lead SponsorUniversity

Eligibility

Sex/Gender
All
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

Must be 18 years of age or older. Proficient in English to ensure understanding and completion of the survey. Access to a mobile phone or computer for survey participation. Specific to Hospital Staff and healthcare professionals: Personnel employed at the University of Canberra Hospital (UCH). Individuals professionally associated with the University of Canberra Hospital. Specific to Patients and Visitors:Patients, patient advocates, and visitors of UCH. Must have visited the University of Canberra Hospital at least once in person. In a stable condition and mentally and cognitively capable of providing informed consent and participating in the survey.

Exclusion criteria

Individuals under the age of 18. Lack of English proficiency which would preclude understanding of the survey or study materials. No access to a mobile phone or computer for survey participation. Specific to Patients and Visitors: Patients currently receiving critical medical care or undergoing procedures. Patients and visitors with cognitive impairments or conditions that might impede their ability to participate. People who have not visited the University of Canberra Hospital in person.

Outcome results

None listed

Source: ANZCTR · Data processed: Feb 4, 2026