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Evaluation of the scope and efficacy of a digitised, innovative psychosocial recovery program for individuals post- Motor Vehicle Accident (MVA)

Evaluation of the scope and efficacy of a digitised, innovative psychosocial recovery program targeting disability, distress and self-efficacy in adults post- Motor Vehicle Accident (MVA)

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12623000551695
Acronym
LeapForward
Enrollment
53
Registered
2023-05-23
Start date
2024-08-19
Completion date
2025-09-09
Last updated
2026-03-02

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

LeapForward is a digitised 6-week clinician supported program harnessing psycho-education, technology and coaching to support people in a return to health, life and work after (compensable) injury or illness. LeapForward aims to address the psychosocial barriers that can most significantly impact recovery – by empowering individuals with the will-and-skill to move forward in their recovery with confidence-and-control. Whilst LeapForward has been developed based on leading evidence-based principles, a rigorous evaluation is required to determine the program’s ability to engage and retain users, to induce change in users’ health and wellbeing, and ultimately – to causatively impact on (personal injury) claim costs on a macro-scale within an MVA-scheme environment, through impacting weekly benefits and/ or total treatment costs. IAG and NRMA are evaluating whether providing their customers with a web-based health program called LeapForward can help claimants as part of their recovery after a motor vehicle accident. We aim to conduct an independent evaluation of this program.

Interventions

LeapForward is a 6-week app-based program designed to help a person recover from injury or illness by addressing psychosocial barriers that impact recovery. It is a digitised 6-week program that harnesses psychology, technology and coaching to support people in getting back to health, life and work. The digital platform is also supported by personalised specialist telecoaching and workbook activities which have been designed specifically for this study. It is a complementary program to existing

LeapForward is a 6-week app-based program designed to help a person recover from injury or illness by addressing psychosocial barriers that impact recovery. It is a digitised 6-week program that harnesses psychology, technology and coaching to support people in getting back to health, life and work. The digital platform is also supported by personalised specialist telecoaching and workbook activities which have been designed specifically for this study. It is a complementary program to existing healthcare and rehabilitation interventions. The program is 15 minutes a day for 6 weeks. LeapForward is delivered via a smart-device optimised webapp It consists of daily building blocks: • Interactive coaching with our virtual coach, Lucy • Daily bite-sized videos from our team • An interactive workbook with self-reflection and goal-setting activities Participants are supported by weekly sessions with the digital Health Coach, called Lucy. The six modules are grouped into 4 content areas: My Foundations (5 modules) and then the three ‘pillars’: My Mind (10 modules), My Body (5 modules), My Life (10 modules). · Each module takes ~15 minutes to complete and consists of: - Conversational psycho-education with digitised Health Coach – Lucy; - Watching of a health-information video (related to the Topic of the Day); - Completion of self-reflection and goal-setting activities via a workbook. · Lucy supports each module and guides the Participant on all particulars.

Sponsors

The University of Sydney
Lead SponsorUniversity

Study design

Allocation
Non-randomised trial
Primary purpose
Educational / counselling / training

Eligibility

Sex/Gender
All
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

Inclusion Criteria • Participants of the program must be 18 years and over. • Open & accepted claim with NRMA Comprehensive Third Party (CTP) insurance (NSW). • Soft Tissue Injury; Orthopaedic injuries. • Participants must have access to either a smart phone, tablet or computer and have sufficient independent IT literacy. • Sufficient English language literacy.

Exclusion criteria

• No PTSD • No other diagnosable psych condition related to MVA • No Traumatic Brain injuries or post-concussion syndrome

Outcome results

None listed

Source: ANZCTR · Data processed: Mar 14, 2026