Skip to content

The HeLiPaD Trial: Brief online training to support workplace mental health

The HeLiPaD Trial: Brief online training to support workplace mental health on help-seeking intentions

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12623000270617
Acronym
HeLiPaD: Help-seeking Enhancement through Lived Experience Participatory Design
Enrollment
487
Registered
2023-03-13
Start date
2024-05-06
Completion date
2025-02-03
Last updated
2025-11-03

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

This cluster randomised controlled trial will test the effectiveness of a co-designed online educational help-seeking program against a psychoeducation alone (active control condition) program on improving help-seeking intentions in workplaces.

Interventions

The Helipad program has been co-designed by a group of clinicians, people with lived experience, web developers, and employees from relevant divisions of organisations such as human relations (HR). The program consists of five interactive modules addressing the core issues described by the co-design group as being important to facilitating help seeking in workplaces. The modules have been designed to be highly interactive, including clickable diagrams, videos of health professionals and people w

The Helipad program has been co-designed by a group of clinicians, people with lived experience, web developers, and employees from relevant divisions of organisations such as human relations (HR). The program consists of five interactive modules addressing the core issues described by the co-design group as being important to facilitating help seeking in workplaces. The modules have been designed to be highly interactive, including clickable diagrams, videos of health professionals and people with lived experience, and interactive quizzes. 1. Recognizing symptoms: Explores signs and symptoms via a ‘traffic light’ model (red, orange, and green indicators) of mental health. This module comprises an interactive map of the body that explains how we can recognize signs, symptoms or ‘indicators’ in our minds and bodies that tell us we might need to pay some attention to our mental health, and suggests what we can do about it. 2. Getting support: Answers questions about how, where, and from which health professionals to seek help for mental health support, and how each provides assistance. Also ‘demystifies’ the process of seeking help by providing specific example pathway [i.e., accessing a psychologist with or without a referral from a general practitioner (GP)] and three individual videos of health professionals (Employee Assistance Program (EAP, Psychologist, GP) explaining what they do to support people’s mental health. 3. Treatment options: Provides information about evidence-based treatment options including psychological, medication, exercise and lifestyle treatments for common mental health problems, including depression and anxiety. These were focused primarily on the psychological strategies approved by the Australian Government Medicare Benefits Schedule (MBS: health.gov.au), which are the most accessible psychological treatments available through the MBS, such as Cognitive Behavioral Therapy (CBT), Relaxation strategies, and Interpersonal Therapy, with further medical and lifestyle treatments suggested by members from the co-design group. This module also contains a practical example of how a specific CBT strategy called “cognitive restructuring”, may work when delivered practice, and an exercise on identifying people in our lives who may support us during challenging times. 4. Helping others: This module explores how to help others in the workplace who may disclose their experiences of mental ill-health, and provides some examples about how different responses to this disclosure can affect the outcome for the person experiencing a mental health issue. It also contains a video of a manager discussing their experience of an employee who disclosed their mental health issue. 5. Supportive workplaces: This final module primarily addresses stigmatizing attitudes towards mental ill-health, help-seeking and disclosure in the workplace. It contains three videos of peers describing positive experiences of disclosing in the workplace, myth-busting information in the form of a quiz on common mental disorders of depression and anxiety, and information targeting fears and concerns around disclosure of mental ill-health in the workplace. Participants will be provided a link to the Helipad intervention program from their workplace. They can access the program from a website that they can access anywhere. Participants will need to access to a device (desktop, laptop, tablet, and/or smart phone) and reliable internet to complete the online program. The program is designed to be completed in a single session, which will take approximately 20 minutes to work through. However, if participants do not complete the program they will be sent a weblink with a reminder to complete it to the email address they provide. Because the program is designed to be competed in a discrete timeframe, this link will expire 1 week after the reminder email is sent. Basic website analytics will be recorded and analysed on aggregate to assess factors such as the time taken to view a webpage, or whether a link was accessed.

Sponsors

Professor Philip Batterham
Lead SponsorIndividual

Study design

Allocation
Randomised controlled trial
Intervention model
Parallel
Primary purpose
Educational / counselling / training
Masking
Blinded (masking used) (Subject, Caregiver, Investigator, Outcomes Assessor)

Eligibility

Sex/Gender
All
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

Australian workplaces will be eligible if they: (1) report having at least 50 employees, to ensure that each cluster is viable, (2) have an Employee Assistance Program available for their staff to ensure that employees experiencing mental health concerns can access effective and immediate care. Individuals must: 1) Be an employee in a participating Australian workplace. 2) Be aged 18 years or over and living in Australia and fluent in reading and understanding English. 3) Have access to a device (desktop, laptop, tablet, and/or smart phone) and reliable internet.

Exclusion criteria

None.

Outcome results

None listed

Source: ANZCTR · Data processed: Jul 8, 2026