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Testing the impact of the #chatsafe social media intervention on young people’s ability to communicate safely online about suicide: a randomised-controlled trial

Testing the impact of the #chatsafe social media intervention on young people’s ability to communicate safely online about suicide: a randomised-controlled trial

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12622001397707
Enrollment
908
Registered
2022-11-01
Start date
2022-11-07
Completion date
2024-01-31
Last updated
2025-11-10

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

Our previous work has established that social media presents a unique opportunity for suicide prevention initiatives, particularly with young people. However, only recently have we started exploring the impact of using social media for the purpose of delivering suicide prevention interventions. Further, while it is known that young people often turn to social media to discuss and share information about suicide, little is known about the types of social media content that young people find most helpful and informative when it comes to educating them about safe online communication about suicide, and what impact such information has on their communication behaviours. To extend this body of work and to develop a social media campaign that is safe, acceptable and helpful for young people, Orygen has received funding to conduct a randomised controlled trial (RCT) with young people across Australia. This project will not only further test the impact of the #chatsafe suicide prevention social media campaign in a controlled study, it will add to the body of knowledge relating to youth-friendly and effective suicide prevention initiatives that can be delivered to young people directly through social media.

Interventions

Intervention description The 8-week intervention will comprise 24 pieces of content; three per week. The intervention group will receive the #chatsafe suicide prevention content. Participants will receive their content via text message once per week, with links to the weekly content hosted on Instagram. Because of the rolling recruitment used in the trial, all of the trial content is already on the trial Instagram page so appropriate links can be sent to participants as they move through the tri

Intervention description The 8-week intervention will comprise 24 pieces of content; three per week. The intervention group will receive the #chatsafe suicide prevention content. Participants will receive their content via text message once per week, with links to the weekly content hosted on Instagram. Because of the rolling recruitment used in the trial, all of the trial content is already on the trial Instagram page so appropriate links can be sent to participants as they move through the trial. The campaign content educates participants across four core areas: a) talking safely about suicide online; b) sharing your own thoughts, feelings or experiences with suicide safely online; c) responding to someone who may be suicidal; and d) communicating safely about someone has died by suicide. Content is in the form of 3 Instagram posts per week (sent together on one occasion), with posts having between 1-8 'tiles' with the caption containing further information for each topic. Throughout the campaign, different mediums are used including still image, video, digital art, animation, block text and mobile phone screen recordings. For example, the week 3, post 3 content uses a series of images describing how to create content warnings. The post has 4 tiles, that describe why content warnings are used, how to create a content warning, and support services that can be included in content warnings. The caption gives further context to the post. Once per week, the text message will be sent containing a link to the content. Halfway through each survey period, a follow-up engagement text message will be sent either reminding participants to complete their survey or checking in and offering assistance with participation. The trial content was co-designed with young people. First, the entire #chatsafe program of work has been conceptualised, designed, and conducted in partnership with young people. The guidelines themselves (that the trial content is based off) were created using the Delphi consensus method, with young people as an expert panel. The first #chatsafe social media campaign was co-created in partnership with over 140 young people, across a series of workshops each containing up to 20 young people. For the trial content specifically, two youth workshops (N = 26) were conducted to assist with the initial planning of the trial in April 2021. The study was then presented to the Orygen Youth Research Council (YRC) in November 2021 and feedback on intervention development and study conduct was obtained from 8 young people. Next, three co-design workshops were conducted in April and May 2022 (N = 46) to help create the trial content. These workshops were facilitated by creative agency Portable, who created the final Instagram posts that will be used.

Sponsors

Orygen
Lead SponsorOther

Study design

Allocation
Randomised controlled trial
Intervention model
Parallel
Primary purpose
Prevention
Masking
Blinded (masking used) (Investigator)

Eligibility

Sex/Gender
All
Age
16 Years to 25 Years
Healthy volunteers
Yes

Inclusion criteria

- Are aged between 16 and 25 years; - Live in Australia; - Have used social media to communicate about suicide or self-harm or have seen suicide or self-harm related information on social media; - Have not previously participated in a research study that was focused on evaluating suicide prevention or sexual health related content on social media; - Consider themselves to be active social media users; and - Are willing to share their mobile number with the research team so that they can be contacted.

Exclusion criteria

None

Outcome results

None listed

Source: ANZCTR · Data processed: Feb 10, 2026