Evaluating the feasibility and acceptability of a discharge medication literacy intervention (the CHAT study)

The intervention is a poster (size A3) placed in the patient’s room, plus an A4 copy of the poster is given to the patient to keep. The poster has 3 QR codes which when scanned link the patient to three intervention components: 1. The NPS Medicine Wise finder: https://www.nps.org.au/medicine-finder 2. A webpage specifically designed for this study that has information to support patients with managing their medications once home, including: the NPS Medicine Wise app: https://www.nps.org.au/medicinewiseapp, who to contact in the community such as NPS Medicine Line https://www.nps.org.au/medicines-line, and trusted sources of information including NPS Medicine Wise website and Health Direct website. 3. A question builder website specifically designed for this study that prompts patients to ask more questions about their medications in hospital The intervention education session will be delivered by a Research Nurse, one-on-one with the patient. It will be delivered in a single session while the patient is in hospital. We anticipate that it will take the nurse 10 minutes or less to deliver the intervention education session. In this single session, the nurse will provide an overview of the intervention, by showing the patient the poster, and verbally instructing them that they can scan any of the 3 QR codes that are relevant to them, at any time during their hospital admission (thus, they can choose what components they engage with). The intervention education session will be scheduled at any time prior to discharge depending upon patient availability, etc. It will then be up to the patient how they engage with the intervention for the remainder of their hospitalization. The patients will use their own smart phone/device to access the intervention. The Research Nurse will keep a log about fidelity to intervention delivery.