None listed
Conditions
Brief summary
The key objective of this study is to define the strengths and limitations of telemedicine and virtual care from the perspective of key stakeholders in care, specifically patients, carers, clinicians, and administrators in hospital ambulatory (outpatient) settings.
Interventions
This study is using an exploratory, qualitative approach to generate understanding of the benefits and limitations of telemedicine. One-on-one interviews will be conducted with patients. carers, medical specialists and administrators. Interviews will last for 45 minutes and can be conducted in-person, via Zoom/Teams call, or over the phone, depending on the participant's preference. A Research Assistant working with the study team will be responsible for conducting the interviews. Each participant will attend a single 45 minute interview.
Sponsors
Eligibility
Inclusion criteria
a. Adults aged 18 or above. b. Received or participated in an initial consultation or follow-up visit at a participating institution, as a patient, carer, specialist physician, or as a clinical nurse consultant in a participating institution since January 2020. c. Health administrators such as practice managers, administration officers, medical secretaries, hospital general managers and directors of medical services working at a participating institution since January 2020. d. No specific indication or contraindication to telemedicine or face-to-face care. e. Able to provide informed consent.
Exclusion criteria
a. People who are unable to communicate in English in the interviews.