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Resilience training in the early parenting workforce & harnessing expertise for intervention redesign

The effect of training in adaptive self-reflection on perceived resilience and mood symptoms in client-facing professionals who work with distressed parents, and testing novel moderators and mediators

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12622000352707
Enrollment
43
Registered
2022-02-25
Start date
2022-07-12
Completion date
2022-07-28
Last updated
2026-06-08

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

Resilience describes a person’s capacity to “bounce back” from stressful events. Research in some populations indicates that adaptive self-reflection on daily stressors can facilitate the development of resilience. We are exploring whether this might be true for staff who work with stressed parents – and whether training in this method might also be adapted for new parents themselves. This project will apply the Systematic Self-Reflection model of resilience development to: (1) enhance capacities for resilience in staff who work with parents experiencing challenges in the early parenting period, using an existing intervention designed to enhance human resilience - Self-Reflection Resilience Training; and (2) develop professional recommendations for adapting this intervention for use with new parents.

Interventions

Brief name: Self-Reflection Resilience Training Materials: Briefing slides; participant workbook; telephone coaching protocol; debriefing slides Procedures: i. 40-minute introduction and training session (group training face-to-face or online, or individual online) ii. Five 15-minute guided self-reflection writing tasks, once per week for five weeks iii. Two 20-minute coaching calls during this 5-week period iv. 30-minute group debrief (face-to-face or online) Content: i. Introduction and tr

Brief name: Self-Reflection Resilience Training Materials: Briefing slides; participant workbook; telephone coaching protocol; debriefing slides Procedures: i. 40-minute introduction and training session (group training face-to-face or online, or individual online) ii. Five 15-minute guided self-reflection writing tasks, once per week for five weeks iii. Two 20-minute coaching calls during this 5-week period iv. 30-minute group debrief (face-to-face or online) Content: i. Introduction and training. This session covers: the concept of resilience and how it can develop over time in response to stressors; types of stressors; 3 key resilient skills (resilient beliefs, good coping strategies, and available resources); identifying core values; a process of self-reflection to understand stress responses, strengths and areas for development; and an overview of the forthcoming writing tasks and coaching calls. ii. Self-reflection writing tasks. The first four tasks guide participants through a process of self-reflection on a stressor event from the past week, including examining their reactions, identifying and evaluating the coping strategies they employed, and thinking about future options. The fifth task encourages participants to reflect across the previous four weeks, reviewing their workbook entries to identify emerging patterns in their stressors, responses and strategies. The participant workbook is designed especially for this study, based on prior work by A/Prof. Crane's team. iii. Telephone coaching sessions. Following a standardised script, coaches confirm consent for the call, monitor participant wellbeing, check in re. completion of self-reflection activities, and encourage participants to discuss their self-reflection responses in more detail. iv. Debrief. In this group session, the trainer invites participants to share personal insights from the final self-reflection writing task, and encourages participants to continue reflecting on stressor events in the future, using the questions and techniques covered in this program. Who: The intervention will be delivered by a postdoctoral researcher (PhD in Psychology) and an Organisational Psychology Masters student (provisionally registered psychologist). Mode of delivery: i. Introduction and training. Flexible, including group training face-to-face or online (trainer PowerPoint presentation, in person or in Zoom meeting) or individual online (prerecorded trainer PowerPoint presentation, accessed at participant convenience). The mode of delivery will be determined by several factors, including organisational capacity (time for group training, availability of training room), geographical spread of participants, and participant availability, preference, and access to technology. ii. Self-reflection writing tasks: Individual self-paced in workbooks iii. Telephone coaching sessions: Individual by phone iv. Debrief: Group face-to-face or online (trainer PowerPoint presentation, in person or in Zoom meeting, with discussion). The mode of delivery will be determined by factors including organisational capacity (time for group training, availability of training room), geographical spread of participants, and participant availability, preference, and access to technology. Location: Flexible, including workplace (Tresillian Family Care Centres for all face-to-face and some online and self-reflection task components) and participants' own homes (for some online and self-reflection task components). Adherence: Intervention adherence will be monitored via attendance records (training and debrief sessions), degree of participation in coaching calls (as assessed by coach), self-reported completion of writing tasks (discussed in coaching calls), verbal confirmation during debrief sessions, and relevant questions from the training engagement measure at Time 3. The intervention will be adapted for the Tresillian workforce and context during an initial staff consultation period. Five to ten staff volunteers, including managers and representatives of the target workforce, will participate in a 30-minute interview or 60-minute focus group (according to participant availability) conducted via phone or Zoom by members of the research team. These will be audio recorded. Questions will explore: the nature of challenges experienced in the workplace; perceived effects of these challenges (especially, the nature – e.g., stress, depression, anxiety, burnout – and extent of distress experienced); any prior workplace training in resilience/coping; what strategies participants have tried to manage challenges; what strategies participants perceive to have been successful; possible modalities for the current training; opportunities for managers to help support training engagement.

Sponsors

Dr Anne-Marie Maxwell
Lead SponsorIndividual

Study design

Allocation
Non-randomised trial
Intervention model
Single group
Primary purpose
Educational / counselling / training
Masking
Open (masking not used)

Eligibility

Sex/Gender
All
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

All client-facing employees of Tresillian Family Care Centres aged 18 years or over who are willing to participate are eligible to be included

Exclusion criteria

Insufficient English proficiency to participate in training and complete study measures

Outcome results

None listed

Source: ANZCTR · Data processed: Jun 11, 2026