None listed
Conditions
Brief summary
he purpose of this study is to find out if patient experience can be improved by patient information cards. Who is it for? You may be eligible for this study if you are aged 18 or older, and are admitted under the Urology team at John Hunter Hospital. Study details Participants who consent to this study will be randomly allocated to either the group that receives the patient information card, or the group that undergoes routine clinical care (without the card). Participants who are given the card can write questions on the card regarding their hospital stay or surgery, and the questions will be answered daily. Relevant medical record information will also be automatically collected, and all participants will be surveyed at the end of the study. It is hoped that this research will demonstrate that patient information cards can improve communication and patient understanding about their health, and thus benefit patient experience.
Interventions
To assess and improve the knowledge and comprehension of surgical patients regarding their care in John Hunter Hospital Urology department- including diagnosis, planned investigations, estimated discharge date and follow up plan. Intervention group- given routine care with the addition of a patient information card on the first post-admission morning ward round. The patient information card is updated by the team in collaboration with the patient on ward rounds or other clinical reviews throughout their admission so that question raised by the patient can be answered. The front of the card is a picture of Urological system with what each organ is and then a space for "Questions to ask my doctor" The back of the card has My Doctor: (answer) My diagnosis: (Answer) Planned tests and procedures: (answer) My follow up: (answer) Contact numbers This card has been specifically designed for this study. The patient can update this daily and answered daily by team It is a printed card The card lasts for the duration of admission At least one of the investigators are on the team ward rounds everyday and instigates this process maintaining adherence. Routine care: is the usual care that anyone having for example bladder surgery will receive. Same tests, surgeries, post operative care. The only difference is one group will receive the patient card. As stated in the protocol Inclusion: would have the documents translated into another language as like routine clinical care would include translators. Patients who identify as Indigenous would be offered the assistance of an Indigenous liaison officer.
Sponsors
Study design
Eligibility
Inclusion criteria
All patients aged 18 years and over who are admitted under the Urology team at JHH and Royal North Shore Hospital urology wards.
Exclusion criteria
Patients that are not willing to contribute their information to the study will be excluded from participation. Furthermore, patients deemed to lack competency from a medical standpoint (including dementia, delirium and acute mental illness) and non-literate patients.