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Reboot online – does telephone support improve outcomes?

Evaluating the translation of an online chronic pain treatment program into clinical practice – can the addition of telephone support improve adherence and outcomes?

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12619001076167
Acronym
Nil
Enrollment
89
Registered
2019-08-05
Start date
2019-09-05
Completion date
2020-04-28
Last updated
2026-07-20

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

Study Title Evaluating the translation of an online chronic pain treatment program into clinical practice – can the addition of telephone support improve adherence and outcomes? Objectives Primary: To evaluate the efficacy of the addition of telephone support to the Reboot Online program compared to the usual Reboot Online program treatment in improving adherence to online chronic pain management. Secondary: : To evaluate the efficacy of the addition of telephone support to the Reboot Online program compared to the usual Reboot Online program treatment on outcome measures of chronic pain management. Chronic pain outcome measures will be the Tampa Scale of Kinesiophobia, Brief Pain Inventory, Pain Disability Index, Pain Self-efficacy Questionnaire, International Physical Activity Questionnaire

Interventions

Reboot Online program with telephone support (Intervention): Participants will receive the standardised Reboot Online program in conjunction with telephone support. The Reboot Online program consists of 8-lessons delivered over 16 weeks, with a new lesson released fortnightly. This program is based on the existing multidisciplinary pain management program run at St Vincent's hospital, Sydney. It incorporates material on education and skills training in areas such as thought challenging, goal se

Reboot Online program with telephone support (Intervention): Participants will receive the standardised Reboot Online program in conjunction with telephone support. The Reboot Online program consists of 8-lessons delivered over 16 weeks, with a new lesson released fortnightly. This program is based on the existing multidisciplinary pain management program run at St Vincent's hospital, Sydney. It incorporates material on education and skills training in areas such as thought challenging, goal setting, pacing, communication skills, stress management, movement and reactivation. Each lesson takes approximately 1 hour to complete. With each lesson there are additional homework tasks related to the information presented in the lesson eg thought diary, sleep diary, thought challenging exercise. In addition, in contrast to existing online pain programs, the Reboot online program incorporates a suite of graded physical exercises, including stretching and strengthening exercises. The program encourages patients to choose exercises and/or some form of movement to perform regularly that is tailored to the individual interests of the patient. The is no formal individualised exercise prescription rather the patient is encouraged to incorporate movement into their daily life. The program will be delivered via the website www.thiswayup.org.au, and all participants will be encouraged via the online program to carry out homework activities and the graded exercise program between lessons. Participants will receive one phone call every fortnight for the duration of the program (8 in total). The phone call will be conducted by a clinician experienced in the management of chronic pain. During the call, participants will be asked to report on their progress, and will be encouraged to continue engaging with the program. They will have the opportunity to discuss any challenges or hurdles they are experiencing, and possible strategies to overcome these, as well as receive feedback on their progress. The phone call will be up to 15 minutes in duration.

Sponsors

St Vincents Hospital, Darlinghurst
Lead SponsorHospital

Study design

Allocation
Randomised controlled trial
Intervention model
Parallel
Primary purpose
Treatment
Masking
Blinded (masking used) (Investigator, Outcomes Assessor)

Eligibility

Sex/Gender
All
Age
18 Years to 65 Years
Healthy volunteers
No

Inclusion criteria

Participants will include those who meet the following eligibility criteria: • Experiencing persistent pain, for > three months • Aged 18 years or over • Have access to the internet, and a computer/smartphone/tablet • Stable medication usage over the past 3 months • Willing to provide the name and address of their general practitioner • Willingness to give informed consent and willingness to participate to and comply with the study.

Exclusion criteria

Psychosis, bipolar disorder, substance abuse or dependence, and or extremely severe depression Participants who are scheduled to have a surgical intervention/treatment for chronic pain conducted during the course of the program.

Outcome results

None listed

Source: ANZCTR · Data processed: Jul 23, 2026