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Feasibility of communicating with families about their child’s pain at home after tonsillectomy using automated SMS messages

Feasibility of communicating with families about their child’s pain at home after tonsillectomy using automated SMS messages

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12619001028190
Acronym
RACUS
Enrollment
50
Registered
2019-07-18
Start date
2019-09-24
Completion date
2021-01-28
Last updated
2023-01-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

Often research to improve the care of children after surgery involves following up patient recovery at home. Until now this has been done at Perth Children's Hospital by telephone interview, however telephone follow-up is time consuming and might be inconvenient for families. We will test an automated interactive SMS messaging system to communicate with families about their child’s pain at home after tonsillectomy with 100 families. We expect that this will be easier for researchers and more convenient for families, and that we will be able to contact more families successfully using this method.

Interventions

Participating families will receive SMS message follow-up each day post-operatively requesting that parents report their child's daily pain score using a zero-to-ten (zero being no pain, ten being worst possible pain) parental proxy numerical rating scale. This follow-up will continue daily until either zero pain is reported on two consecutive days, or no response is received for two days. Messages will be sent automatically, and responses will be coded automatically where possible. When parents

Participating families will receive SMS message follow-up each day post-operatively requesting that parents report their child's daily pain score using a zero-to-ten (zero being no pain, ten being worst possible pain) parental proxy numerical rating scale. This follow-up will continue daily until either zero pain is reported on two consecutive days, or no response is received for two days. Messages will be sent automatically, and responses will be coded automatically where possible. When parents respond with a pain score of four or greater generic advice regarding pain medication and seeking medical review will be provided. When parents respond with a pain score of eight or greater a researcher will be notified to determine if the family should be contacted by clinical staff. Responses that cannot be coded automatically will be coded by a researcher. After follow-up is completed families will be asked to provide quantitative and qualitative feedback on how they felt about the SMS follow-up.

Sponsors

Prof Britta von Ungern-Sternberg
Lead SponsorIndividual

Study design

Allocation
Non-randomised trial
Intervention model
Single group
Primary purpose
Prevention
Masking
Open (masking not used)

Eligibility

Sex/Gender
All
Age
0 to 16 Years
Healthy volunteers
No

Inclusion criteria

Children who are undergoing tonsillectomy at Perth Children's Hospital where the mobile phone number of the child’s parent or guardian is known

Exclusion criteria

None

Outcome results

None listed

Source: ANZCTR · Data processed: Feb 4, 2026