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Second Ears: Development and clinical testing of an app for audio-recording hospital consultations for oncology patients to identify barriers and facilitators for clinical implementation

Development and clinical testing of an app for audio-recording hospital consultations for oncology patients.

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12618000730202
Acronym
SecondEars
Enrollment
30
Registered
2018-05-02
Start date
2018-03-05
Completion date
2018-08-02
Last updated
2019-07-15

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

This study concerns the development and testing of a mobile phone application for the audio recording of oncology consultations. Who is it for? You may be eligible for this study if you are a cancer consumer or staff member at the Peter MacCallum Cancer Centre. Study details You may be invited to try a new consultation audio-recording app during your next consultation at Peter MacCallum Cancer Centre. An ‘app’ is a program that you can use on a mobile phone or tablet device. Patients who decide to take part, will be asked to audio-record their next consultation using the app. A copy of the audio-recording will also be kept and securely stored at Peter Mac. For those patients who decide to take part, any family members or friends who accompany them to your hospital consultation will be asked whether they are happy to be audio-recorded by the app during the consultation. . People who decide to take part in this study will be contacted one week after their audio-recorded consultation to complete in a telephone survey (30 minutes) to discuss what they think about the audio-recording app. We will audio-record this interview so that we can listen back over your answers and combine them with everyone else’s to get our results. The audio-recording of the telephone interview will be stored for 5 years post study completion. There are no costs associated with participating in this research project, nor will you be paid. It is hoped this research will contribute to the implementation of the audio recording app at Peter Mac. Oncology consultations contain a lot of information, and patients and their family members/friends may be very anxious while at the hospital, which makes it hard to remember everything that is discussed in the consultation. We hope that having an easy to use audio-recording app will be helpful for patients and their family members/friends by allowing them to re-listen to the consultation at their convenience. We have designed this app with help from people like you, and now we would like to try using the app in a health care setting. We are looking at how best to use the app in the hospital, and so we are seeking feedback from patients and health care professionals.

Interventions

the intervention comprises the use of the SecondEars smartphone application to audio-record 1 x key medical consultation per patient. Eligible patients are contacted prior to attending their appointment. After providing informed consent, information is provided on how to download, install, and login to SecondEars. The study team confirms on arrival that the app is downloaded and installed correctly. Attending family members and treating clinician also provide informed consent as the consultation

the intervention comprises the use of the SecondEars smartphone application to audio-record 1 x key medical consultation per patient. Eligible patients are contacted prior to attending their appointment. After providing informed consent, information is provided on how to download, install, and login to SecondEars. The study team confirms on arrival that the app is downloaded and installed correctly. Attending family members and treating clinician also provide informed consent as the consultation is audio-recorded. A follow-up interview will be conducted with patients one week after intervention delivery. At the follow-up interviews patients will be asked about app use (adherence). Participants are not required to listen to the audio-recording, however this will be assessed as part of the follow-up interview. They are able to download a copy of the audio-recording to keep permanently, however the app will be removed from their smartphone approximately 2 weeks post consultation. Backend app analytics through iTunes provide quantifiable records of app use. Clinical surveys also provide data to triangulate app use and adherence, and will be distributed to clinical staff at the conclusion of the study.

Sponsors

Peter MacCallum Cancer Centre
Lead SponsorHospital

Study design

Allocation
Non-randomised trial
Intervention model
Single group
Primary purpose
Educational / counselling / training
Masking
Open (masking not used)

Eligibility

Sex/Gender
All
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

Eligibility Criteria - patients - Cancer Consumer on the Peter Mac Consumer Registry - Able to read write and speak English The study will aim to recruit a total of 10 cancer consumers to attend the workshop Eligibility criteria:- clinical staff - Working at Peter Mac in one of the following roles: oncologist, nurse, allied health, volunteer, health information management or IT This study will aim to recruit a representative from one of the above roles listed.

Exclusion criteria

not owning an iphone too unwell

Outcome results

None listed

Source: ANZCTR · Data processed: Feb 20, 2026