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The Sydney Triage to Admission Risk Tool (START) study: using a data analytics tool to drive early senior decision making and improve patient outcomes in Emergency Departments

The Sydney Triage to Admission Risk Tool (START) study: using a data analytics tool to drive early senior decision making and improve patient outcomes in Emergency Departments

Status
Not yet recruiting
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12618000426280
Acronym
The Sydney Triage to Admission Risk Tool (START)
Enrollment
6000
Registered
2018-03-26
Start date
2018-09-03
Completion date
2019-04-05
Last updated
2018-06-11

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

Emergency Departments in NSW and across Australia continue to face significant challenges relating to overcrowding and access block. These conditions are projected to deteriorate as the number of patients needing emergency treatment, particularly older patients with cardiovascular presentations (chest pain, shortness of breath) and other chronic medical conditions, continue to increase. The people of NSW urgently need innovative solutions, as part of an overall strategy, to improve ED patient flow and access to timely care. Decisions regarding hospital admission or discharge are critical to ED functioning, meeting patient expectations, resource management and patient outcomes. These disposition decisions are typically made after a series of nursing and medical assessments, which for many patients take several hours. This can cause patient dissatisfaction and increased anxiety, especially for patients with chronic conditions The aim of this project is to facilitate earlier disposition decision making in patients’ journeys through the hospital system in order to reduce ED length of stay, allow patients to access acute medical care earlier and ultimately reduce the burden of ED overcrowding. We propose to implement and evaluate the clinical effectiveness of a novel disposition decision support tool based on State-wide data analysis. It is designed to be used by emergency clinicians at the earliest time possible in patient care to significantly improve timeliness and appropriateness of disposition decision making. The project will be undertaken as a pragmatic randomised control trial and process evaluation at facilities within Sydney Local Health District, with a plan to implement across other LHDs in collaboration with the NSW Agency for Clinical Innovation and E-Health NSW. It is one of twelve priority areas for action identified by the current New South Wales Government (https://www.nsw.gov.au/premiers-priorities ) and most importantly, will bring data analytics to the bedside in order to improve ED patient processes and outcomes for the future.

Interventions

Using NSW State-wide linked ED data, we have previously derived and internally validated a prediction tool for ED disposition called the Sydney Triage Admission Risk Tool (START). This tool generates a risk score that correlates with a patient’s likelihood of admission or discharge. It can also be used to describe the risk of re-admission within 30 days of ED presentation. Pilot feasibility studies of the START tool indicate a potential Emergency Treatment Performance (ETP) improvement of around

Using NSW State-wide linked ED data, we have previously derived and internally validated a prediction tool for ED disposition called the Sydney Triage Admission Risk Tool (START). This tool generates a risk score that correlates with a patient’s likelihood of admission or discharge. It can also be used to describe the risk of re-admission within 30 days of ED presentation. Pilot feasibility studies of the START tool indicate a potential Emergency Treatment Performance (ETP) improvement of around 10%. START will identify patients who are likely to require in-patient admission and streamed directly to a Medical Admissions Unit, or those who can be safely discharged and streamed to a Fast Track Unit or a co-located GP clinic depending on existing models of care at a given hospital. For instance, patients with chronic conditions such as cardiovascular disease often present with complex and co-existing problems that impede timely disposition decisions despite the patient understanding from past experiences, that an admission is required. The START score will be calculated by a designated trained ED Nurse in the ED Triage room at each of the three study institutions using a paper based form and supported by an online calculator version of START located at http://www.slhd.nsw.gov.au/rpa/start/default.html The score is a weighted sum of categorical variables (age, triage category, presenting problem, mode of arrival, in-patient admission within previous 30 days and time of day) with weightings derived using logistic regression. For patients allocated to the intervention group a copy of the paper START risk scoring checklist will be attached to the clinical notes and also noted in the comments section on the ED electronic patient tracking list (Cerner Firstnet) and will used by the Nurse Unit Manager or patient flow Navigator in ED (NUM1 or equivalent existing senior nursing role in ED), together with the treating clinician, to assist with disposition decisions and patient streaming to various clinical locations including fast track (minor injuries unit) and Hospital in the Home. Details of the scoring system and clinical recommendations are detailed in the above link and summarised below; Very likely in-patient admission – Bed management to locate appropriate ward bed and senior clinician to notify admitting team of likely admission prior to full assessment and final disposition. This represents around 10% of all presentations Likely Admission – Bed management to locate appropriate ward bed and await further advice from senior ED medical officer Around 20% of all presentations Unclear – Await further assessment in ED – around 40% of all patient presentations Likely discharge – if extended workup likely, prepare admission to short stay unit Around 20% of all patient presentations Very likely discharge – stream to ambulatory care, fast track unit, hospital in the home or alternative primary care provider. Around 10% of all patient presentations A two month education and implementation program will occur prior to the trial, educating clinical and bed management staff about the tool, and integration into clinical practice and bed management strategies across the hospitals. Education will involve ED Doctors, Navigators, Nurse Managers, Bed management and nursing administration.

Sponsors

Agency for Clinical Innovation
Lead SponsorGovernment body

Study design

Allocation
Randomised controlled trial
Intervention model
Parallel
Primary purpose
Diagnosis
Masking
Open (masking not used)

Eligibility

Sex/Gender
All
Age
16 Years to No maximum
Healthy volunteers
No

Inclusion criteria

Eligible adult (age>16 years) patients will be consecutive patients presenting at these hospital Emergency Departments between 1000 and 2100, representing the busiest period of ED activity. The study will be conducted on Monday to Sundays where there is appropriate research staffing availability and senior clinician cover (at least one ED consultant and Navigator or equivalent on duty).

Exclusion criteria

Exclusions are planned admissions, transfers from other hospitals (where disposition has been pre-determined), and those brought in by police. These represent less than 10% of all ED presentations.

Outcome results

None listed

Source: ANZCTR · Data processed: Feb 24, 2026