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Evaluation of a bespoke e-health platform on general health and wellbeing in young Australians: a pilot study

A pilot 'proof of concept' study to evaluate the effect of an innovative web-based resource, NSW Synergy Online Ecosystem, on general health and wellbeing in young Australians aged 16 to 25 years in three locations (Western Sydney, Central Coast and Far West).

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ANZCTR
Registry ID
ACTRN12616000163404
Enrollment
449
Registered
2016-02-10
Start date
2016-03-06
Completion date
2016-07-01
Last updated
2020-01-13

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

The NSW Synergy Online Ecosystem is a new and innovative web-based resource of integrated apps and etools designed to help young people (aged 16 to 25 years) manage their general health and wellbeing (including mental health). If needed, the NSW Synergy Online Ecosystem also provides a seamless transition into web-based (or face-to-face) primary care. The study will employ a naturalistic research design wherein potential participants (young people aged 16 to 25 years; living in the NSW target communities on the Central Coast, Western Sydney or the Far West; with regular access to a smartphone [iPhone or Android] and the Internet) will be given access to the NSW Synergy Online Ecosystem. Participants will be given access to the NSW Synergy Online Ecosystem for a period of 90 days only. Participants are then able to navigate the website (or online system) at their own accord, naturally engaging with the recommended apps and etools. At five time points (Day 1, Day 15, Day 30, Day 60 and Day 90), participants will be asked to complete a short questionnaire via LimeSurvey. This questionnaire will include items regarding engagement with, efficacy and effectiveness of the website (or online system).

Interventions

The NSW Synergy Online Ecosystem is currently comprised of three existing online resources: 1. HAPPINESS CENTRAL – developed by the Brain and Mind Centre (The University of Sydney) in collaboration with the Young and Well CRC, young people identify their current needs (eg. managing stress) and through the use of smart algorithms and interoperable apps and etools, develop a personalised ‘wellbeing plan’; 2. ReachOut.com Next Step – developed by ReachOut.com Australia, The University of Melbourn

The NSW Synergy Online Ecosystem is currently comprised of three existing online resources: 1. HAPPINESS CENTRAL – developed by the Brain and Mind Centre (The University of Sydney) in collaboration with the Young and Well CRC, young people identify their current needs (eg. managing stress) and through the use of smart algorithms and interoperable apps and etools, develop a personalised ‘wellbeing plan’; 2. ReachOut.com Next Step – developed by ReachOut.com Australia, The University of Melbourne and 13 youth service partners in collaboration with the Young and Well CRC, ReachOut.com Next Step is a web-based tool that uses creative algorithms designed to help young people work out what’s going on, find free and paid support services, as well as suggest practical tips for immediate use; 3. Mental Health eClinic – developed by the Brain and Mind Centre (The University of Sydney) in collaboration with the Young and Well CRC, the Mental Health eClinic is a real-time primary care clinic that offers young people immediate online assessment, as well as timely support and programs, via a ‘video-visit’ with a health professional and share plan. Note, each of these apps and etools currently has their own Human Research Ethics Committee (HREC) approvals: HAPPINESS CENTRAL (The University of Sydney, Protocol Number 2014/862); ReachOut.com Next Step (The University of Melbourne, Protocol Number 1341063.6); and, the Mental Health eClinic (The University of Sydney, Protocol Number 2014/689). The NSW Synergy Online Ecosystem will be piloted in NSW but restricted to three target communities including the Central Coast, Western Sydney and Far West. The boundaries of these regions have been determined by the geographical boundaries used by the Local Health District (LHD) of each region: the Central Coast LHD, Western Sydney LHD and Far West LHD, including their associated broader catchment areas. Note: the trial will not be conducted within the physical health services of any of these LHDs. Participants aged 16 to 25 years are free to use (or not use) any of the three resources at their discretion throughout the 90-day intervention period. Adherence to the intervention will be assessed via online surveys at five time points (Day 1, Day 15, Day 30, Day 60 and Day 90).

Sponsors

University of Sydney
Lead SponsorUniversity

Study design

Allocation
Non-randomised trial
Intervention model
Single group
Primary purpose
Treatment
Masking
Open (masking not used)

Eligibility

Sex/Gender
All
Age
16 Years to 25 Years
Healthy volunteers
Yes

Inclusion criteria

Each participant must meet all of the following criteria to be enroled in the study: * Aged 16 to 25 years old; * Currently live in the NSW target communities of the Central Coast, Western Sydney or Far West; * Regular access to a smartphone (iPhone or Android) and the Internet; and, * Willingness to give online informed consent and willingness to comply with study protocol.

Exclusion criteria

Due to the naturalistic research design, this study does not have defined exclusion criteria.

Outcome results

None listed

Source: ANZCTR · Data processed: Feb 4, 2026