Pilot study to investigate the utility of an initial pre-work web-based training program for medical scribes aiming to work in an Emergency Department in preparing the scribes to be ready for work

Scribe trainees will be offered access over 3 weeks at trainees convenience, to a training program which is as follows: 1. web-based training program available on-line that will take the students between 25 and 30 hours to complete, modular, covering basic scribe training (language, skills, behavioural training) 2. text-book to be read as adjunct to the course and kept for future reference The Ultimate Medical Scribe handbook and course, Emergency Department 4th edition, Aaron Thompson, Kyle Kinglsey They are required to complete each module in the training program and pass an end-of-module exam successfully. If unsuccessful they may complete the module again and take the exam again. There is no upper limit to the number of exam attempts until successfully passed. The scribe trainees are monitored on-line as they progress through the course and complete each module exam - the researchers have continual access to the number of modules accessed, the time spent on each and the exam scores.