None listed
Conditions
Brief summary
Since the inception of the after-hours social work service at the Royal Adelaide Hospital in 1999, social work staff providing this service have collected summary data on a per-patient basis. To date, these data have not been formally reviewed. The aim of this retrospective study is to transcribe the data from the hard copies into an Excel file to allow descriptive analysis of the types of patients referred, referral source, their location, the type of social work involvement, complexity of the case and its perceived importance. Additionally, data that have been collected regarding the impact of providing these after-hours services on the provider the following day will be collated. As well as analysing these data collectively, trends and changes over time will be reviewed.
Interventions
The purpose of this study is to undertake a retrospective review of data that have been collected concerning the after-hours social work service provided at the Royal Adelaide Hospital for the period 1999 to 2015. The study will comprise a retrospective review of information that has been collected for patients seen after-hours by social workers. These data have been recorded on a single A4 page since inception of the call back service. The information that has been recorded after every call ba
The purpose of this study is to undertake a retrospective review of data that have been collected concerning the after-hours social work service provided at the Royal Adelaide Hospital for the period 1999 to 2015. The study will comprise a retrospective review of information that has been collected for patients seen after-hours by social workers. These data have been recorded on a single A4 page since inception of the call back service. The information that has been recorded after every call back includes referral source, time of call back, reason for call back, primary diagnosis, complexity of the case, interventions provided and the effect of call back on the provider's health the following day.
Sponsors
Dr Kathy Stiller
Eligibility
Sex/Gender
All
Age
18 Years to No maximum
Healthy volunteers
No
Inclusion criteria
The participants will comprise all patients who have received after-hours social work service since the inception of this service in 1999 where the social work data form has been completed.
Exclusion criteria
None.
Outcome results
None listed