Effectiveness of Patient Feedback to Improve Medical Student Consultation Skills

Use of additional patient satisfaction scores to improve medical student consultation skills compared to verbal feedback as educational intervention

Status

Recruiting

Phases

Unknown

Study type

Interventional

Source

ANZCTR

Registry ID

ACTRN12613001055796

Acronym

Patient Teaching Associate (PTA) Feedback Study

Enrollment

Registered

2013-09-23

Start date

2013-05-24

Completion date

2013-12-06

Last updated

2020-01-13

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

None listed

Brief summary

This study is designed to test if feedback of patient satisfaction score after consultation sessions improves clinical consultation performance among medical students. We hypothesise that 1) additional feedback of patient satisfaction scores to students improves student performance over usual feedback; and 2) the teaching model increases patient satisfaction scores in student consultation over time.

Interventions

Intervention is feedback of Medical Interview Satisfaction Scale (MISS-21), a 21-item validated visit based questionnaire for measuring patient satisfaction, with usual verbal feedback after consultation episodes in patients living with chronic illnesses. The scores are given prior to the last consultation during one semester (generally about 6 consultations in total).

Study design

Allocation

Randomised controlled trial

Intervention model

Parallel

Primary purpose

Educational / counselling / training

Masking

Blinded (masking used) (Caregiver, Investigator, Outcomes Assessor)

Eligibility

Sex/Gender

All

Age

18 Years to No maximum

Healthy volunteers

Yes

Inclusion criteria

Third year medical students in their first clinical year enrolled in Monash University and Deakin University, Australia

Exclusion criteria

nil

Outcome results