None listed
Conditions
Brief summary
This study is evaluating a proactive and structured telephone based intervention for carers of cancer patients. Who is it for? You may be eligible to join this study if you are aged 18 years or above and a carer of a newly diagnosed cancer patient attending chemotherapy or radiotherapy treatment with curative intent. Trial details Participants in this study will be randomly (by chance) allocated to one of two groups. Participants in one group will receive the new telephone based intervention. This is a proactive and structured outcall program of information and support, delivered by experienced Cancer Council Helpline nurses to carers. The Helpline nurse screens carers for distress and links them to a range of community based supportive care services as required. Carers in this group will be contacted by a Cancer Council Helpline nurse at 7-10 days post referral (Outcall One), four weeks later (Outcall Two), and three months later (Outcall Three). Participants in the second group will receive three telephone outcalls at the same timepoints as group one. The purpose of the calls is to remind participants about the availability of the Cancer Helpline. Participants who choose to contact the Cancer Helpline will not receive the Outcall program but the usual support provided by cancer helpline nurses. Carers will complete questionnaires at Baseline, 1 month and 6 months, and patients will be complete questionnaires at Baseline and 1 month, in order to evaluate carer burden, psychological health, carers’ ability to navigate health services, quality of life, unmet needs, and cost-effectiveness.
Interventions
The intervention comprises: a) A proactive and structured Outcall program of information and support, delivered by experienced Cancer Council Helpline nurses to carers, that links them to a range of community based supportive care services as required; b) Screening carers for distress and refers those with elevated levels to their GP for follow up psychological services to reduce their burden and improve their psychological health. Participants randomised into the Intervention group will be contacted by a Cancer Council Helpline nurse as follows: Using a standardized protocol and check list, a Cancer Council Helpline nurse will telephone participants 7-10 days post referral (Outcall One), four weeks later (Outcall Two), with the third outcall (Outcall Three) three months later. For each outcall, seven Cancer Helpline outcall attempts over different times (eg 9am-1pm; 1pm-5pm; 5pm-6pm) across different week days over 2 weeks will be undertaken. After seven failed attempts and no response, a person will be declared ‘absent’ for a particular outcall. No further contact will be made until the next outcall is scheduled. All successful and failed attempts will be documented. Duration of each telephone call will be on average 20 minutes. During each of the three outcalls, the Helpline nurse will administer the Distress Thermometer (DT) and will then raise six items for further discussion during which tailored information, support and specific carer resources will be provided. The areas selected for discussion have been specifically chosen to achieve the intended outcomes of reduced carer burden, improved psychological health and quality of life and increased health literacy and ability to navigate the health system. The six areas that will be addressed are: 1) Psychological distress 2) Health literacy 3) Health 4) Family support 5) Financial support 6) Practical advice
Sponsors
Study design
Eligibility
Inclusion criteria
Adults, aged 18 years or more, who are carer / newly diagnosed cancer patient dyads, where the patient is attending cycle 2-5 of adjuvant chemotherapy or fraction 2-10 for radiotherapy treatment for cancer, who are able to complete English language questionnaires; cancer patients will be diagnosed with curative intent.
Exclusion criteria
Cognitive dysfunction of either the cancer patient or the carer in the dyad. Experienced health service oncology nurses will determine cognitive dysfunction, defined as overt psychotic illness or dementia.