Satisfaction of hearing aids users, with severe to profound hearing loss

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Introdution: it’s necessary to analyze the effectiveness of hearing aid fitting, considering the amplification’s need and difficulty in communication. Purpose: To analyze the satisfaction of adults and elderly, hearing aid users, with severe and profound hearing loss, by a questionnaire and research the factors that can difficult the adaptation. Methods: 56 individuals, aged between 18 and 86 years-old, with severe and profound hearing loss, from a granted program of hearing aids were submitted to the Satisfaction with Amplification in Daily Life questionnaire. From these, were calculated global mean, subscale and questions means. The emphasis was to the questions that results in the highest and lowest averages. Results: the sample comprised by 58,9% women and 41,1% men, about 55% patients with severe hearing loss and 45% profound. 87,5% reported use the hearing aids by 8 daily hours or more. The users believe that the hearing aids were the best option to minimize their deficiency and that it help them on speech comprehension. They feel more confident and able using the amplification and refer good customer service by professionals. The performance on the phone was the encountered problem. Conclusions: the patients demonstrated high satisfaction level. The degree of hearing loss, as well as the incompatibility between phone and telecoil’s systems and the difficulty on phone’s position are factors that difficult the good performance on the phone. The severe and profound hearing loss collaborate that the hearing aids were an integral part of the day and essential on communication’s help to this population.

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